Outage Center

Outage MapView and Check the Status of Power Outages

The new online outage map is updated regularly and offers the same information you get when you call Consumers Energy. The map provides:

  • Time an outage began or was reported
  • Number of customers affected (by outage, city, ZIP code and county)
  • Status report on restoration progress
  • Estimated time power will be restored
  • Access to power-related FAQs

Report An Outage 

 report an outage   

 Your Restoration Estimate 

Restoration-Estimate    

  Statewide Restoration Process  

 Line Workers Restoration  

 Streetlight Outages    

 Streetlight-Outages  

 Outage Credits 

 checkmark 

 Outage FAQs 

 Outage Center FAQ  


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Have a smartphone?  Visit www.consumersenergy.com on your smartphone to report an outage and receive restoration updates.

Life Support Needs: The American Red Cross provides materials to help you prepare a personal emergency plan to follow in the event of a power outage.

If you prefer to call us, you can always report a power outage and get the latest restoration information any time, day or night by calling one of the phone numbers listed below.

  • Residential customers should call (800) 477-5050
  • Business customers should call (800) 805-0490

 

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