Have a smartphone? Visit www.consumersenergy.com on your smartphone to report an outage and receive restoration updates.
Life Support Needs: The American Red Cross provides materials to help you prepare a personal emergency plan to follow in the event of a power outage.
If you prefer to call us, you can always report a power outage and get the latest restoration information any time, day or night by calling one of the phone numbers listed below.
- Residential customers should call (800) 477-5050
- Business customers should call (800) 805-0490