Option
|
Phone Number/Address
|
Hours
|
| Emergency calls |
1-800-477-5050 |
24 hours a day, 7 days a week |
Emergency calls
- hearing impaired |
1-800-649-3777 |
24 hours a day, 7 days a week |
| Nonemergency calls |
1-800-477-5050 |
Monday-Friday 7am-6pm
Saturday 8am-5pm
|
Nonemergency calls
- hearing impaired |
1-800-649-3777 |
Monday-Friday 7am-6pm
Saturday 8am-5pm |
| E-mail/General Correspondence |
E-mail Us |
24 hours a day, 7 days a week |
| Fax - General inquiries |
1-800-363-4806 |
24 hours a day, 7 days a week |
Fax - for landlords to notify
us of customer changes |
1-888-221-4429 |
24 hours a day, 7 days a week |
| Bill payments |
Consumers Energy
Lansing, MI 48937-0001
|
| Electronic bill payments |
Consumers Energy
P.O. Box 30079
Lansing, MI 48937-0001
|
| International calls - outside the U.S. |
011-1-517-768-3092
or send an E-mail |
Monday-Friday 7am - 6pm EST
Saturday 8am - 5pm EST |
| Business Products & Services |
businesscenter@consumersenergy.com |
Monday-Friday, 7am - 5pm |
| Career Opportunity Inquiries |
E-Recruiting@cmsenergy.com |
|
| Direct Payment Plan |
directpay@cmsenergy.com
Fax - 1-517-788-1326 |
|
| Education Programs |
1-517-788-1347 |
Monday-Friday, 8am - 5pm |
| Electric Choice |
businesscenter@consumersenergy.com |
Monday-Friday, 7am - 5pm |
| Foundation |
1-877-501-4952 or 1-517-788-0432 |
Monday-Friday, 8am - 5pm |
| Green Generation |
1-800-241-3368 |
Monday-Friday, 8am - 6pm |
| Laboratory Services |
abinfo@laboratoryservices.com
1-800-736-4147 |
Monday-Friday, 7am - 4pm |
| Natural Gas Choice |
1-800-477-5050 |
Monday-Friday, 7am - 7pm |
| News Media |
newsroom@consumersenergy.com |
|
