Frequently Discussed Topics

What to do if you have a downed power line

Natural Gas Safety In The Home
Simple precautions that will help prevent gas leaks in homes.

Green Generation Program
FAQs about Consumers Energy's Green Generation Program.

Paying Your Bill
Our eServices progams make it easier for customers to pay their utility bills.

100 Ways to Save Energy
During high use periods, residents are eager for ideas to cut energy consumption and still stay warm in the winter or cool in the summer.

Payment Assistance Resources
We urge customers to call us at the first sign there will be a problem paying energy bills so we can direct them to the resource that is best suited to their needs. News media have been a great help in spreading this message and letting Michigan residents know that Consumers Energy can connect them to the right resources.

Natural Gas Prices
Find out why natural gas prices fluctuate, how Consumers Energy strives to stabilize prices for customers and why we make no profit on the natural gas we supply to customers.

Natural Gas Value
Compare the value of natural gas to other fuels such as propane and fuel oil.

Fun Facts about Electricity
From Thomas Edison to today, fun facts you'll enjoy learning about electricity.