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Contacting Customer Service


We want to make it as easy as possible for you to do business with us. For gas leaks, downed electric lines, power outages and other emergencies, please call us at 1-800-477-5050 around the clock--24 hours a day, seven days a week.

When you need help with non-emergency customer service issues:

  1. E-mail us anytime
  2. Fax 1-800-363-4806 anytime
  3. Call us at 1-800-477-5050 during the following hours when we are staffed to serve you best:

Monday-Friday 7 a.m. - 9 p.m.
Saturday 7 a.m. - 7 p.m.

Other Sources of Information:
FAQs
On-Line Brochures