Check My Rate

To make sure you are on the right residential electric and natural gas rate, compare the rate code on the front of your bill with its description on the back of the bill. If the rate doesn't match your situation, or if you're unsure, E-mail Us or call us at 1-800-477-5050. We'll help you verify that you're on the current rate.

Electric  

Qualifying customers may choose only one credit provision and may save up to $72 on their annual electric bill. Call (800) 477-5050 to apply: 

• Life Support ($4.90 monthly credit): To qualify, customers must contact Consumers Energy when a primary member in their household is on life support equipment and provide a physician’s confirmation on a company form. Those previously on the utility’s life support rate will be automatically placed on the life support provision. For emergency reasons, customers who notify us they are on life support will be coded in our system whether or not they select to receive the credit
• Small Farm ($4.90 monthly credit): Customers who operate their farm for commercial use and home through the same meter may be eligible. Those previously on the utility’s small farm rate will be automatically placed on the small farm provision
• Income Assistance ($6 monthly credit): To qualify for this new provision, you must have received a Michigan Home Heating Credit (HHC) or ensure your total household income does not exceed 150 percent of the federal poverty level. Consumers Energy automatically will qualify electric customers for the income assistance provision upon notification of a customer’s eligibility from a qualifying agency. It will be the customer’s responsibility to provide documentation every year to maintain their enrollment in the income assistance provision
• Senior Citizen ($3 monthly credit): A residential customer 65 years or older and head of the household qualifies for this credit. The income assistance credit is designed to help seniors on fixed incomes. If you sign up for the income assistance provision, you will be removed from the senior citizen provision

Time-of-Day  

If you use the majority of your electricity in the evening, early morning and/or weekends, you may benefit from requesting this revised rate RT. Call us at (989) 791-5645. This rate is open to any residential customer, who chooses to have their energy use metered, based upon on-peak and off-peak periods. 

• From Monday through Friday, on-peak hours are 11 a.m. to 7 p.m. Off-peak periods are 7 p.m. to 11 a.m. Weekends and holidays are off-peak hours. Prices vary by summer (June — September) and winter (October — May)
• The senior citizen, small farm, income assistance and life support credits also are available under this rate

Natural Gas  

Home Heating	Using gas for home space heating.
Without Home Heating	Using gas for other than home space heating (example; range, dryer, pool heater, etc).