Your Online Account has Changed

Please visit eServices to sign into your account.  If you had an Online Customer Service Center profile prior to the July 2008 conversion, you will need to read and accept the revised terms and conditions before accessing eServices.

If you are a new user and you would like to create a free eServices profile, visit eServices and select the "new user" button and follow the instructions on the page.

The following services are available at eServices:

• Manage billing options
• Manage payment options
• EDS ePay
• Report a payment, create a payment arrangement and view online payment history
• Start and stop service
• Report a meter read and view meter read schedules
• Estimated outage restoration time
• Update profile information
• Energy use history from July 2008 and forward

The following services will remain available on the Consumers Energy home page:

• Report an electric outage
• Estimated outage restoration time
• Find a local paystation
• Newsline, brochures and bill inserts