Energy Answers

Help Paying Your Bill

EE RebatesWe offer special payment plans and assistance programs that may help meet your energy needs and protect you from gas and electric service shut off. If you need help paying your bill, we recommend that you first contact your local Michigan Department of Human Services office or call 2-1-1 (available in most Michigan counties). Learn more. Download our assistance programs brochure, Spanish version

Controlling Your Energy Costs 

211 promoNo one can control the weather, but there are steps you can take to save money by reducing the amount of energy you use. We offer more than 100 ways to save on your energy bill. Learn more.

Helpful links with tips to control your energy costs:

Helping Neighbors Energy Efficiency Assistance
Michigan Public Service Commission
Department of Energy
Energy Savers
Energy Star
Use Electricity Wisely

Understanding Your Bill  

Get an explanation of energy charges and learn about monthly credits for electric customers (life support, small farm, income assistance and senior citizen). Qualifying customers may save up to $72 on their annual electric bill. Learn more. For gas price information, please see our Overview of Natural Gas page.

Receiving and Paying Your Bill

We offer a variety of services that make receiving and paying your energy bill easy and convenient. Learn more. Other online services include reporting an electric outage and getting restoration information.


Energy Answers Video


    This 30-second public service announcement
    highlights the assistance programs available
    for customers, who may have difficulty paying
    their energy bill.