Payment Options

Same-day payment by phone Visa, MaterCard, eCheckBy mail - check, money orderAuthorized pay agents: Kmart, Walmart, Kroger, and othersAt a Consumers Energy bill payment office - Cash, check, money orderOnline at ConsumersEnergy.comAuto-pay with Visa or MasterCardAuto-pay checkings or savings

Auto-pay Checking or Savings

Sign up for Auto-pay to have the full amount of your monthly bill automatically deducted from your checking or savings account on your due date. Enroll in eBill or Sign up with paper bill.

Auto-pay Visa® or MasterCard®

Sign up for Auto-pay to have the full amount of your monthly bill charged automatically to your Visa® or MasterCard® credit or debit card on the day your bill is generated. This option is for residential accounts only with recurring charges. Sign In or create a new account.

Account Online with eCheck

With the Pay Over the Net (PON) option, you specify the amount(s) and date(s) of your electronic payment each month, and we do the rest. If you are enrolled in Auto-pay, you will be unable to use this option. Sign In

Authorized Pay Agents and Consumers Energy Bill Payment Offices

Find a payment location near you. Bring a bill payment stub when making a payment at these locations. Convenience fee at authorized pay agents. Find Location

By Mail

Send check or money order to:

Consumers Energy Payment Center
PO Box 740309
Cincinnati, OH 45274-0309

Same-day Payment by Phone

Residential and small business customers can make an immediate, one-time payment to Consumers Energy with your Visa or MasterCard credit or debit card or electronic check using a third-party. There is a convenience fee of $6.25 applied to each payment. Residential and small business customers only. Call (866) 329-9593