How To Read A Meter

In most cases, Consumers Energy provides a monthly meter read for customers with natural gas and/or electric service. However, if you would like to submit your own meter read, please follow the steps below.

If you have a Consumers Energy online account, you can enter your meter read there. Or, you can record your meter read on the back of your Consumers Energy monthly bill and mail it in. If submitting your read via your energy bill, please include the code “CRD” to indicate a Customer Read.

Please note: If you have a smart meter, you do not need to provide a read. The technology eliminates estimated bills and the need for a manual read.

How to Read the Consumers Energy Gas Meter

The Consumers Energy gas meter has four main energy use indicator dials. From left to right, record the numbers corresponding to each dial pointer. If a dial pointer is in-between two numbers, say it’s between 4 and 5, then record the lower number.

If between 0 and 9, use 9 at the lower number.

Gas Meter Read

Note: Some natural gas meters have test dials inside the meter. Disregard those and use only the main dials marked Cubic Feet, or ccf.

How to Read the Consumers Energy Electric Meter

Your Consumers Energy electric meter has five main indicator dials. From left to right, record the numbers corresponding to each dial pointer. If a dial pointer is in-between two numbers, say it’s between 4 and 5, then record the lower number.

If between 0 and 9, use 9 as the lower number.

Electric Meter Read

Note: Some electric meters have test dials inside the meter. Disregard those and use only the main dials marked Kilowatt Hours, or kWh.