Call 811 and Dig Safely
Call 811 toll-free three full working days before you dig
Natural gas, electric, sewer, water, cable, fiber optic and
other service lines are buried underground.
Professional excavators and homeowners planning to
dig should always call their one-call system (MISS DIG
in Michigan) at least three full working days before
starting any digging project.
A new national three-digit number, 811, was introduced
in 2007 to connect people directly to their state’s
one-call system. To learn more, please visit,
One easy call gets free staking of underground utility
lines and helps reduce the chance of injury and expense.
To know what’s below, always call 811 toll-free before
you dig. You also can continue to reach MISS DIG
at (800) 482-7171.
MISS DIG will contact the utility companies to have underground lines marked with stakes, flags or paint. This service is free.
It’s important to call MISS DIG even for routine jobs, such as planting shrubs/trees, replacing a mailbox post or installing a fence or a deck.
To make an appointment or learn more, please visit, www.missdig.net or www.call811.com.
Get your Call 811 poster English version or Spanish version.
If you will be digging anywhere near a marked area - especially if you are using power equipment - use a shovel and carefully hand dig to expose the lines. This will prevent emergencies and unnecessary service interruptions to you and your neighbors.
Excavators Damage Prevention Guide - This publication has been specifically prepared for Michigan's professional excavators solely as a reference tool for interacting with the MISS DIG call center and Consumers Energy personnel.
What You Need to Know about Buried Gas and Electric Lines
Please note that MISS DIG will mark lines that utilities own (the main line to the meter). The customer/property owner is responsible for maintenance and operation of all gas or electric lines that flow from the meter to all appliances. This includes gas and electric lines to your yard lights, grills, pool and spa heaters, garages, workshops or other similar areas. A mechanical contractor would be able to help you mark those lines. Customers who have an outdoor sprinkler system will also need to mark those lines.
Natural Gas Transmission Pipelines Integrity Management Program
Our priorities are safety and reliability, and we want to make sure you are aware of our continuing efforts to keep you safe and secure.
As one of Michigan’s largest natural gas companies, we operate and maintain high-pressure natural gas transmission lines across Michigan’s Lower Peninsula.
To get important facts about natural gas safety and learn what we're doing to keep the areas safe and secure around natural gas pipelines, please click on the following:
Pipelines and People: Your Link to Natural Gas Safety and Awareness
Damage Prevention Staff and Region Map
Consumers Energy public safety liaisons
Signs That Can Keep You Safe
This is a sign we use to permanently mark the location of underground natural gas pipelines. However, these markers may not always show the exact location of the line or the direction it follows. Always contact MISS DIG to be sure.
Signs like these are used as temporary markers for underground natural gas lines.