Contacts and Helpful Links
Contact For More Information
Natural gas pipeline emergencies: Call Consumers Energy toll-free at (800) 477-5050.
Unusual/suspicious activity near a natural gas pipeline or facility: Call your local law enforcement agency and Consumers Energy — (800) 477-5050.
Call 811/MISS DIG: Michigan law requires anyone digging to be aware of underground utilities by calling Michigan's one-call system (MISS DIG) for free staking of underground facilities. Call 811 toll-free three full business days before you dig. You also can continue to reach MISS DIG at (800) 482-7171.
A Consumers Energy contact is available for media inquiries at all times regarding natural gas service and pipelines. Media inquiries should be directed to (800) 445-1497 or (800) 542-1195.
American Gas Association
Common Ground Alliance – Damage prevention is a shared responsibility
Consumers Energy Online Brochures
Consumers Energy Public Safety Outreach Team - Contact information about safety training and educational materials for police and fire departments
Dig Safely , a Common Ground Alliance partner
Damage Prevention Staff – Contact information and region map
MISS DIG, Michigan’s one-call utility notification organization
National Pipeline Mapping System
Excavators Damage Prevention Guide - This publication has been specifically prepared for Michigan's professional excavators solely as a reference tool for interacting with the MISS DIG call center and Consumers Energy personnel