Outage Center

View and Check the Status of Power Outages

The new online outage map is updated regularly and offers the same information you get when you call Consumers Energy. The map provides:

Time an outage began or was reported
Number of customers affected (by outage, city, ZIP code and county)
Status report on restoration progress
Estimated time power will be restored
Access to power-related FAQs

Report An Outage

Your Restoration Estimate

Statewide Restoration Process

Streetlight Outages

Outage Credits

Outage FAQs

Have a smartphone? Visit www.consumersenergy.com on your smartphone to report an outage and receive restoration updates.

Life Support Needs: The American Red Cross provides materials to help you prepare a personal emergency plan to follow in the event of a power outage.

If you prefer to call us, you can always report a power outage and get the latest restoration information any time, day or night by calling one of the phone numbers listed below.

Residential customers should call (800) 477-5050
Business customers should call (800) 805-0490