2014 Accountability Report

At Consumers Energy, we’re committed to safely supplying the reliable, affordable energy needed to power businesses and warm and light homes in Michigan. This also includes operating sustainably and behaving as a solid corporate citizen.

Download the 2014 Accountability Report

To reaffirm our promise to deliver value, transparency to our Michigan customers, we issued our 2014 Accountability Report.


  • Commitment to retiring seven coal-fired generating units by April 2016
  • Reduced emissions of sulfur dioxide, nitrogen oxide and carbon by 33 percent, 40 percent and 11 percent, respectively, over the last six years
  • Plans to reach the state’s 10 percent by 2015 renewable energy standard ahead of schedule
  • Donation of $8 million to non-profits and Michigan communities in 2013
  • Customer savings of $575 million since 2009 through Energy Efficiency programs
  • Quality initiative to better serve customers including improving bill accuracy by 43 percent and increasing met customer commitments by 24 percent this year
  • Average daily cost for electricity or natural gas at $3 per day for residential customers
  • Employment of nearly 7,500 Michigan employees in 2013, plus 7,500 contractors
  • Redoubled efforts to build and maintain a more diverse workforce


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