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FAQ

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Find some answers to some frequently asked questions about Consumers Energy Saving Solutions for business customers.

General Information




Why is Consumers Energy providing energy efficient initiatives?

Energy efficiency became a statewide initiative under the Clean, Renewable and Energy Efficiency Act of 2008. Now, Consumers Energy is offering its customers new energy-saving opportunities as part of its new program, Consumers Energy Saving Solutions. This program is designed to help our customers use electricity and natural gas energy more efficiently, and save money. The Consumers Energy program and others being implemented around the state will help create jobs in Michigan and provide long-term benefits to the environment.


What is the availability of Consumers Energy rebates for business customers?

Because available funds are capped each year, incentives will be offered until individual efficiency programs have reached their capacity. Once funds have been exhausted, Consumers Energy will create a waiting list to manage incentive requests and monitor funding availability as the filed projects are completed. Notification will be posted on the web site as to when the annual program caps have been met. Those who have submitted incentive forms after the funding cycle has fully subscribed with ongoing projects may either receive an incentive the same year if funds become available, or delay their project and reapply for the following year’s funding. However, since program rules and incentive levels may change from year to year, there is no guarantee that the project will be eligible under the following year guidelines.


When does the program end?

Consumer Energy has submitted a program plan to the Michigan Public Service Commission that runs through 2014. However, the Michigan Public Service Commission has authority to modify or stop this program at any time.



Eligibility and Participation




Am I eligible to receive the Consumers Energy incentives?

The purchaser of a qualifying energy efficiency measure may participate in the program as long as the measure is installed in a business facility served by Consumers Energy. Specific details on eligibility can be found in the Terms & Conditions listed on the application forms.


If the electric and/or natural gas for a facility is purchased through a third party, are measures installed at this facility eligible for incentives?

Yes, as long as Consumers Energy delivers the energy to the facility.


Where do I send the application once it’s completed?

Send applications to:
Consumers Energy Business Solutions
P.O. Box 1040
Okemos, MI 48805

E-mail: ConsumersEnergyBusinessSolutions@KEMA.com

Fax: (877) 607-0738


I have installed energy efficiency measures that are not listed on your website or in any of your documents. Is it still eligible for an incentive?

Energy efficiency measures that are not covered by our list of qualifying equipment may be eligible for a custom incentive. Various requirements and restrictions apply. Refer to the application form (Excel) (PDF), or call Consumers Energy toll-free at (877) 607-0737.


How do I determine what energy saving measures are right for my facility?

Consumers Energy can help you identify potential energy savings measures that are appropriate for your facility. Contractors that sell and install energy efficiency equipment may also be a useful source for this information.


May I get an incentive to change from an electric technology to a natural gas technology or vice versa?

No. Fuel-switching measures are not eligible for an incentive.


Do I qualify for incentives if my facility is served by Consumers Energy for either gas or electricity and I am served by another utility for the other energy commodity?

The Consumer Energy program will only pay incentives for measures that save energy served by Consumer Energy. If a qualifying measure saves both natural gas and electricity such as a programmable thermostat, you cannot apply for an incentive for the same measure from both utilities. However, a custom incentive can be paid by two utilities for the same measure if the measure saves both gas and electricity since each utility will only base the incentive on the savings for the commodity they serve.


What if I submit a Pre-notification Application and my final project is changed?

Your Pre-notification Application has been approved, funds will be reserved for 90 days. Consumers Energy will review your Final Application to determine the appropriate incentive amount. If your incentive amount is greater than the reserved amount, we will determine if there are funds available to pay the additional incentive. There is no guarantee that funds will be available for incentives above the reserved amount.



Forms and Applications




Who can submit applications?
The Final Application must be signed by a representative of the firm or organization that purchased the qualifying energy efficiency measures. However, any party such as the contractor or a consultant can fill out the application and apply for an incentive. The measures must be installed at a business facility served by Consumers Energy.


Why do I need to provide my Tax Payer ID Number and Tax Status?

The incentive paid through this program may be considered taxable income. The program is required to report the incentive using the IRS Form 1099 if it is over $600 for certain types of firms. Consumers Energy is not responsible for any taxes that may be imposed on your business as a result of your receipt of this incentive.


What is the advantage of submitting a Pre-notification Application?

The pre-notification step allows us to reserve program funds for your project for up to 90 days. Pre-notification is strongly encouraged for all projects, and is required for delamping, T5/T8 fixtures and all custom measures. We cannot guarantee funding for projects that skip the pre-notification process.


Can I transfer the reserved funds to one of my different projects or to another customer?

Reserved funds are not transferable to other projects and/or customers.


What documentation is required for Final Applications, once my project has been completed?

The Final Application must include project documentation, such as copies of dated invoices for the purchase and installation of the measures and product specification sheets. The project invoice should provide sufficient detail to separate the project cost from the cost of other services such as repairs and building code compliance, as well as show the location where the measures were installed. Consumers Energy reserves the right to request additional supporting documentation to ensure measure eligibility and verify the expected energy savings will occur. Please call (877) 607-0737 if you have any questions about documentation requirements.


How can I find out the status of my application?

Contact Consumers Energy for information on your application status. Also contact us if your project plans change after submitting your Pre-notification Application.


What is the application processing time frame?

The review of a Pre-notification Application generally takes only one to two weeks if no inspection is required and two to four weeks if an inspection is necessary to confirm the pre-existing equipment. The review of the Final Application generally will take two to four weeks. These general review times assume that a fully completed, accurate application is submitted with the required documentation. Inaccurate applications or insufficient documentation can increase the review time. Incentive checks are generally paid within six weeks after review and notification of the final application but could take as long as eight weeks in some situations.


Can I receive an incentive for new construction as well an existing building?

Consumers Energy has a specific incentive program for new construction and major renovation projects. Incentives are available for both the building owner and the design team, depending on the efficiency of the completed project. Please see the new construction program for more details.



Vendors and Contractors




Is there a list of available contractors?

Yes. View our list of participating contractors available under each program category who have gone through our orientation process. The program does not recommend, qualify, or otherwise approve contractors for participation. If you are a contractor that would like to participate in one of our overview seminars, please contact us via email at ConsumersEnergyBusinessSolutions@KEMA.com or call (877) 607-0737.


Am I required to use a contractor for improvements at my facility?

No. Many customers choose to install the measures with in-house staff. In this situation, the vendor that sells the equipment to you should be listed as the contractor on the application form. Please note that for self-installed measures, internal labor costs are not an eligible project cost.


Do I need to select a vendor or contractor before submitting a Pre-notification Application?

No, but because of the 90 day reservation window, we strongly recommend that you have a contractor/vendor selected before you submit your application. We will not accept multiple Pre-notification Applications from more than one contractor for the same project.


Can I have the incentive check sent directly to my contractor?

The applicant may have the incentive sent directly to the contractor or other third party by filling out and signing the payment release section of the Final Application form.



Incentives




Is there a maximum amount of money that I can receive?

Each facility may receive up to $300,000 in incentives per program year. That includes up to $100,000 in incentives for qualifying equipment and up to an additional $200,000 per facility for custom measures. Custom incentives are paid at a rate of 100 percent up to the first $100,000 and at a rate of 50 percent after that up to the $200,000 per facility custom cap. The total custom incentive is also limited to 50 percent of the total installed cost for all custom measures combined. If a Consumers Energy customer has more than one facility, the maximum incentive that a customer can receive is $500,000 per year across all facilities.


How are a facility and a customer defined for the purpose of determining the incentive caps?

A facility is defined as contiguous property with one or more energy accounts paid by the same customer. A customer is typically defined by a unique taxpayer ID although some exceptions may apply for very large organizations that have separate decision making and notification groups. Please contact Consumers Energy for additional clarification.


Does the 50 percent custom measure cost cap apply to the whole project or by measure?

The 50 percent custom cost cap applies to the whole project. However, Consumers Energy reserves the right to apply this cap to individual measures when measure costs are significantly higher than typical costs seen in this program. For non-custom measures, no incentives can exceed the project cost.


Can I apply for a custom incentive if my project uses qualified equipment?

No. Projects that use qualified equipment are not eligible for a custom incentive. However, Consumers Energy may decide to apply the custom incentive to an entire project when the interaction of the eligible equipment and custom measures makes it difficult to determine the savings for just the custom measures.


Does Pre-notification guarantee that I’ll receive an incentive at the reserved amount?

No, a reservation is not a guarantee that you are entitled to a specific amount. The actual payment will be based upon our review of your Final Application and supporting documentation, and may be subject to a site inspection. Many terms and conditions can only be validated based upon the Final Application, such as the model number of equipment installed and the project cost. The payment amounts will be based on the information provided in your Final Application and may be verified via an inspection.

 


Once I receive my incentive do I have any further program obligations?

Consumers Energy reserves the right to perform measurement and verifications activities for a period of five years after the measures were installed.


Is there any way that I can receive an extension on my fund reservation over the 90-day reservation period?

Extensions are granted on a case-by-case basis. If your delivery of ordered equipment exceeds the reservation period, we will likely provide an extension. Please contact Consumers Energy for specific questions regarding funding reservations.


How do you calculate incentives for upgrading a fluorescent fixture with two 8' T12 lamps to a fixture with two 4' T8 lamps?

For each fixture that is retrofitted, you would have a quantity of one 8’ permanent lamp removal and two 4’ T8 lamp with ballast installed. The incentive for the two 4’ T8 lamps would depend on whether the lamps and ballast qualify as a high performance or reduced wattage system. For example, an existing fixture with two 8' T12 lamps retrofitted to two 4' T8 high performance lamps with electronic ballasts will receive an incentive of $6/lamp for the two high performance lamps and ballast that are installed, and $10/lamp removed for the one 8' lamp that is permanently removed, for a total incentive of $22.


Will the incentives be paid up front?

No, incentives will be paid only after the project has been completed and the final application has been submitted, reviewed, and approved.






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