Employee Identification

• All of our employees carry photo identification.
• To verify that an individual is a Consumers Energy employee, you should ask to see an ID or call 1-800-477-5050 to verify.
• Some employees use their own vehicles with a magnetic sign of the Consumers Energy logo.
• Meter readers use a small, handheld device to read meters and record usage.
• Contractors authorized to perform work for Consumers Energy also carry photo identification.

Protect Yourself From Imposters

To help protect yourself and your home from scam artists or imposters, follow these precautions:

• If someone comes to your door when you have not requested a specified service, such as a furnace inspection, ask for company picture identification.
• Never open your door to a suspicious person.
• Do not give cash to anyone for work you have not requested.
• Call your local police for assistance if you feel threatened.
• Report any suspicious activity to local police.
• Note the description of the person(s) for police, but do so from a safe distance.
• Get a description of any vehicles that were used; again, do this from a safe distance.