Consumers Energy offers several convenient and free options for paying your bill electronically.  Use of any of the eServices payment options automatically enrolls you in our free eBill service and you no longer will receive a paper bill.  For an entire list of payment options, see our Payment Options Overview page.

No-fee Monthly Visa

The full amount of your monthly bill will be charged automatically to your Visa® card on the date your bill is presented. This service can be used only for recurring charges, not one-time monthly payments. This service is provided to residential customers only using a Visa card. Visa debit cards with personal identification numbers may not be used for this payment option.  We'll send you an e-mail when your electronic bill (eBill) is ready to view.  You can link directly from the e-mail to the eServices sign in page to view a printable PDF version of your energy bill.  

1. To enroll in No-fee Monthly Visa, sign into your eServices account and click on the "My Profile" tab.
2. Under "My Payment Options", click the enroll button for the account you want to enroll and follow the instructions on the screen. 

Direct Pay

The full amount of your monthly energy bill will be deducted automatically from your financial account on the date your bill is due.  We'll send you an e-mail when your electronic bill (eBill) is ready to view.  You can link directly from the e-mail to the eServices sign in page to view a printable PDF version of your energy bill.  

1. To enroll in Direct Pay,  sign into your eServices account and click on the "My Profile" tab. 
2. Under;"My Payment Options", click the enroll button for the account you want to enroll and follow the instructions on the screen.

If you would like to enroll in Direct Pay and continue to receive a paper bill,  click here and follow the instructions on the screen.

Pay Over the Net (PON)

1. To use the Pay Over the Net payment feature,  sign into your eServices account and select the "My Accounts" tab
2. Select "Pay Bills" then select the account you would like to pay and follow the instructions on the screen to authorize your payment 
3. You may schedule multiple payments per billing cycle up to the amount you owe
4. If your account is enrolled in the No-fee Monthly Visa or Direct Pay payment options, you will not be able to make a PON payment as your payment will be deducted in the manner you previously authorized 

EDS ePay (credit card for a fee)

In addition to the payment options managed by Consumers Energy for our eBill customers, you can also pay your energy bill using a credit card for a fee. Consumers Energy has arranged for EDS ePay, a third-party payment processor, to accept one-time credit card payments.

EDS ePay charges a convenience fee for credit and debit card payments. EDS ePay will provide you the fee amount.  You may use the following credit cards for payment: Visa® and MasterCard®. Debit cards are also accepted, but only if they are issued by one of the credit card companies listed above and have an expiration date.

You can pay by credit card in one of three ways:

• Residential and commercial customers can visit  eServices any time day or night.  Select the "Other Services" tab then select EDS ePay and follow the instructions that appear on the screen.
• Residential and commercial customers can call EDS ePay toll free  at (866) 329-9593 Monday -  Friday (8:00 am - 8:00 pm) and Saturday (8:00 am -1:00 pm).
• Residential and commercial customers can call us toll free at (800) 477-5050. Through our automated phone system, select option 3, followed by option 1.  These agentless transactions can be made 24/7. You will need your 12-digit Consumers Energy account number and the amount due when calling.