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Updated December 15, 2009, 10:01 pm

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News Release

Consumers Energy Releases Interim Report to Michigan Public Service Commission on Royal Oak Investigation

Jackson, Mich. Monday, April 08, 2013

Consumers Energy today announced that it has released an interim report summarizing findings related to the investigation into the recent Royal Oak gas explosion, as well as additional steps being taken by the company to keep Michigan communities safe.

This report has been provided to the Michigan Public Service Commission (MPSC) as part of Consumers Energy’s full and ongoing cooperation with the MPSC’s incident investigation.

The interim report includes a detailed summary of actions taken by Consumers Energy following the event, including:

  • The response following the explosion, including working with Royal Oak police and fire emergency response personnel to ensure public safety

  • Actions taken regarding local gas and electric supply

  • Steps taken to provide safety and support to area residents, including conducting in-home  inspections, and paying for lodging and other expenses for residents who could not immediately return to their homes

  • Proactive outreach to area schools, residents and businesses, and communication of safety and event messages to area news media

  • Preliminary results of Consumers Energy’s ongoing internal investigation, including a summary of procedures not followed in the lead-up to this event

  • Notation of appropriate disciplinary actions taken, including terminations, for failure to follow established policies and procedures

  • A summary of the Feb. 28 suspension of statewide boring operations by the company, followed by corrective measures instituted to ensure the safe resumption of that work

  • Ongoing due diligence of previous boring installations prior to the Royal Oak incident.

A timeline of the Feb. 27 event is also included as part of the interim report.

Consumers Energy continues to fully cooperate with the Michigan Public Service Commission and local authorities, and will be filing a full report on our findings at the conclusion of the investigation.                                                

Consumers Energy, the principal subsidiary of CMS Energy (NYSE: CMS), provides natural gas and electricity to 6.8 million of Michigan’s 10 million residents in all 68 Lower Peninsula counties.

For more information regarding Consumers Energy, visit us at: or join us on Facebook at:

Media Contacts:  Debra Mcintyre-Dodd 586/918-0597 or Dan Bishop, 517/788-2395


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