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Updated December 15, 2009, 10:01 pm

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Billing and Payments

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For years, Consumers Energy has been helping businesses streamline their operations and eliminate unnecessary paperwork.

Let our experienced E-Commerce Team help you do business electronically!

Consumers Energy is also now offering Business eLockbox. Business eLockbox is a free service that allows you to make an electronic payment (ACH) with emailed remittance detail for direct posting to one or multiple energy accounts.

Business eLockbox questions and enrollment requests can be directed to

If your business is already EDI (Electronic Data Interchange) X12 capable, view the  EDI transaction sets supported by Consumers Energy.

If you are a business customer with one or two accounts and are interested in electronic billing and payment, see eServices.

For information regarding residential electronic billing and payment, see eServices.

For information about electronic filing of invoices and purchase orders, online energy billing and payment, or other ways to save time and money through electronic commerce, see  electronic opportunities.

Want to know more about how e-commerce works? Browse through this list of  e-commerce resources. You'll find everything you need to know!

For more information about electronic business transactions, please contact us at