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Updated December 15, 2009, 10:01 pm

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Work Safe

We are committed to providing safe, reliable natural gas service to nearly 1.7 million customers in 44 Lower Peninsula counties. We want to help you be safe on the job.

Consumers Energy has free resources available for those who work near our overhead electric lines and a safe digging program for excavators. Questions about these programs can be directed to the Public Safety Outreach team.

Safe Digging and Damage Prevention

Natural gas, electric, sewer, water, cable, fiber optic and other service lines are buried underground and out of sight. Damage to underground lines is dangerous, costly and can disrupt vital services to communities.

Excavators and anyone planning to dig should always call 811 MISS DIG at least three full working days before breaking ground for free staking of underground utility lines.

Calling 811 is the law even for routine jobs, such as planting shrubs/trees, replacing a mailbox post or installing a fence or a deck.

MISS DIG will contact the utility owners who will mark their respective lines (from the road to the meter on the home or business). The property owner is responsible for identifying gas and electric lines installed between the meter and all appliances. This includes gas and electric lines to yard lights, grills, pool and spa heaters, garages, workshops or other similar areas. A mechanical contractor can mark those lines for a fee.

Download our Excavators Damage Prevention Guide as a reference tool for Michigan's professional excavators.
For additional information and resources visit our Digging Safe page.

Working Safely Around Power Lines

Line ClearanceWhile power lines can often be out-of-sight and out-of-mind, it is important to be sure to identify them as hazards with your workers or contractors. Always have a plan to stop, look up and look around. MIOSHA safety standards require that anyone working near power lines stay at least 10 feet away, including any tools or equipment you are using. Metal ladders, cranes and some other specialized equipment require 20 feet clearance. Higher voltages also may require greater distances.

If you are planning to do work near power lines and are unsure if you can maintain the proper distance or wish to identify who the line belongs to, call 811. 811 will send a ticket to the appropriate utility, who will meet you on site within 48 hours to discuss voltage information and other safety options. This could include de-energizing the line or relocating it.

Download a summary of MIOSHA guidelines for safe distances or visit for more information. 

Public Officials

Important information for public officials: Your link to Natural Gas Safety and Digging Safely.

Land development near pipelines

In the interest of public safety, we ask local officials to consider establishing guidelines for construction and development near natural gas transmission pipeline corridors. Establishing such guidelines helps us monitor the pipeline system and perform routine maintenance and inspections. If you have questions, please contact our Public Safety Outreach team.

Pipeline corridors

Consumers Energy pipeline corridors are located on both company-owned land and rights-of-way (easements) obtained from other landowners. Proper use of pipeline corridors helps ensure public safety and gas reliability, which means:

  • No structures such as buildings, sheds and swimming pools, should be located in the corridor
  • No underground facilities such as drain tiles, culverts, electric cables, septic systems, water wells, water or sewer lines, or similar facilities, should be constructed in the corridor
  • No soil is to be added or removed over the pipeline
  • No roads should be constructed over or across the pipeline
  • No trees or shrubs should be planted in the corridor
  • No blasting should be conducted in the corridor

For information on obtaining a lease, license, permit or easement to use company-owned land, call the Consumers Energy operations planning center at (888) 253-4782.

Emergency Officials

Important information for emergency officials: Your Link to Natural Gas Pipeline Safety and Electric Safety.

Consumers Energy regularly works alongside emergency officials to prepare for incidents that could involve natural gas or Electricity. Coordination and communication are essential to effective emergency response and our Public Safety Outreach team actively engages police, fire and 911 departments to make sure we are as prepared as possible.

To request training contact our Public Safety Outreach team.


To know what’s below, always811 logo Gas Center call 811 before you dig. For more on safe digging and damage prevention visit our Digging Safe page.   

Professional excavators and homeowners planning to dig should always call 811 at least three full working days before starting any digging project. One easy call provides you with free staking of underground utilities and helps reduce the chance of injury and expense. 

Public Safety Outreach and Damage Prevention Team

Damage Prevention Area Map


Map Area


Office Phone

Cell Phone


Lenore Lentz (248) 433-5736 (586) 438-1772


Mike Todd (810) 760-3399 (989) 293-7057


Steve Jackson (248) 433-5731 (586) 918-6736


Cathy Kelbey (989) 280-5994 (989) 280-5994


Kay Lancour (517) 740-6248 (517) 740-6248


Lisa Douglas (989) 839-8625 (989) 245-0980


Sara Herman (989) 385-0164 (989) 385-0164

Other Facilities


Office Phone

Gas & Electric Lisa Douglas (989) 839-8625
Electric Dirk Dunham (269) 212-1957
Gas Monica Lewis (517) 374-2324
Wind Mike Harrington (616) 530-4225