2015 Accountability Report



PUTTING MICHIGAN FIRST: RELIABLE,
SUSTAINABLE ENERGY FOR THE FUTURE


Serving Michigan. That’s our Promise. The Accountability Report details how we’re helping leave Michigan better than we found it. We make decisions with our customers’ best interests in mind as we deliver safe, affordable, reliable, sustainable energy.


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AFFORDABLE ENERGY
FOR HOMES, BUSINESSES


We remain committed to the regulated utility model, which is designed to provide stable and competitive rates over the long haul. We’re working to deliver the best value for our customers’ energy dollars.


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RELIABILITY UPGRADES THAT MATTER


Our most important job is to supply you with the electricity and natural gas you need, whenever you need it. We’ve invested nearly $450 million in reliability over the past five years, resulting in 149,000 fewer customer interruptions in 2014 compared to 2013.



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