Keeping your personal information safe and secure is a top priority for us. That’s why after you log in to your account, all of your transactions are encrypted and take place on a secure server. That means communications between your computer and Consumers Energy are converted to a secure and non-readable digital format for your protection.
Your information doesn't match our records. Please try again
Your outage has been reported for:
Use the addresses below as a guide to enter your address correctly on the previous screen.
Tips: You can copy and paste from the choices below. For addresses presented in a range (for example 1-10) please enter your house or apt. number in the previous screen. If the apartment contains a letter (i.e. A1, B1, etc.) please also ensure the letter is entered.
Looks Like You’re Using the Wrong User ID
It seems like you’re having trouble remembering your User ID