Electric Customer Choice

power lines in the country during a summer sunset
The Choice is Yours

The “Customer Choice and Electric Reliability Act,” gives you the option to choose your electric energy supplier on a first-come, first-served basis.

Check out your electric rate options along with potential credits that may be available to you.

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Switch Suppliers

Check out your available options.

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Return to Consumers Energy

Return to Consumers Energy

If you choose to return to Consumers Energy, you may.

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Program Participation Details for Retail Open Access

Please note that, by law, participation in Michigan’s Electric Customer Choice program is limited to no more than 10% of our previous calendar year’s weather adjusted sales.

Currently there is a waiting list to switch electric suppliers. If you’re interested in being added to the list, please call us at 800-805-0490.

The current status and allotment of switching suppliers is shown below in megawatt-hours (MWh) and updated daily. 

ROA 10% Cap Tracking system (CTS) Report (Updated as of October 20, 2017)
Consumers Energy 2016 Calendar Year Sales 37,554,305 MWh
Consumers Energy 2016 Weather Adjusted Retail Sales 37,015,009 MWh
Consumers Energy 2017 ROA Cap 3,701,501 MWh
Current Choice Participation Level (enrolled and active at 100%) 3,881,304 MWh
2017 Available Energy Allotments in MWh 0 MWh
Customers in Queue 4,043
Total Load in Queue 6,347,383 MWh

Contact the Consumers Energy Business Center
To find out information on Consumers Energy Year to Date Sales, see the 45 Day report.

If you choose another supplier, Consumers Energy will continue to deliver electricity to your home and read the meter. We will also send you a bill for your energy delivery. Depending on the alternate supplier you choose, you may receive an additional bill.

Please Note: If you switch suppliers, you may be financially responsible for installing and paying for a new electric meter.

Get Details

Switch electric suppliers

Switch Electric Suppliers

Review your options and consider your choices:

  • Visit the Michigan Public Service Commission (MPSC) website for a list of suppliers.
  • Choose a new supplier and contact them to begin service.
  • Check the contract to see if there are penalties for early termination.
  • You may switch suppliers once a month with proper notification. There is a $5.00 fee for each switch. Switch may only occur on the first day of a bill cycle.

If you have any questions, visit our FAQ page or contact us. PLEASE NOTE: Consumers Energy is not associated or affiliated with Alternate Electric Suppliers, and we do not recommend or endorse any of their products. If you purchase your electricity from an Alternate Electric Supplier, the price you pay will not be regulated by the MPSC.

How it Works

  • We deliver the supplier’s electricity to you.
  • Your new supplier may bill you separately for energy or you’ll receive a consolidated bill from us.
  • We’ll bill you for our delivery.
  • For more information email us.
  • Or call 800-805-0490.

Technical Information

When you switch suppliers, you may be financially responsible for providing and installing a new electric meter. View more information about meter requirements with alternative suppliers.

For detailed information on the Electric Customer Choice Program, see the Retailer Handbook.

Return to Consumers Energy

Your business always has the choice of returning to Consumers Energy. Here’s how to get started:

  • Contact your current supplier and let them know you want to return to Consumers Energy. Ask them what is involved (you may be subject to fees).
  • Once you return to us, you will go back to paying the regulated electricity rates. Your business will receive one bill that lists the cost of our electricity and the delivery charge.