We're experiencing technical difficulties with our Start/Transfer Service online and through our Call Centers. Please try again online later this evening.

We're experiencing technical difficulties with our Start/Transfer Service online and through our Call Centers. Please try again online later this evening.

We're experiencing technical difficulties with our Start/Transfer Service online and through our Call Centers. Please try again online later this evening.

We're experiencing technical difficulties with our Start/Transfer Service online and through our Call Centers. Please try again online later this evening.

We're currently experiencing technical difficulties with our Payment Balance Reporting both online and through our call center. Please check online again later tonight to see your correct payment balance.

We're currently experiencing technical difficulties with our Payment Balance Reporting both online and through our call center. Please check online again later tonight to see your correct payment balance.

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As of: 1:28 PM, 10/29/20

COVID-19 Bill Relief

We are Giving $12 Million to Help Families and Small Businesses Struggling with Bills Due to COVID-19.

We stand with Michigan and are working around the clock to help our friends and neighbors through a time like no other. We donated $12 million to provide a lifeline to families and small businesses, to help them stay on their feet until we can defeat the pandemic and Michigan can fully reopen.

See if You Qualify


Call 2-1-1

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2-1-1 is a free service that connects you with non-profits in your community - including this new assistance from Consumers Energy.

Still Have Questions? Call Us at 800-477-5050.

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If you still have questions, give Consumers Energy a call 24/7.

More Savings Opportunities


Other Payment Assistance

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Save Energy, Save Money