Security and Service Upgrade

july 17 digital service outages

Please Mark Your Calendar - Many Services Will Be Unavailable July 28 - 31

In order to serve you better and increase security, we will be upgrading our systems from 6 p.m. on Friday, July 28, through 6 a.m. Monday, July 31. Unfortunately, many of our services will be unavailable during the upgrade, including:

  • Online payments
  • Outage and billing alerts
  • Our automated phone system

In an emergency, our customer care representatives will be available 24/7 at 800-477-5050.

You will not be penalized for any activity you are unable to complete because services are unavailable July 28 – 31. We apologize for the inconvenience.