Consumers Energy Website
Secure Website

Secure Website

Keeping your personal information safe and secure is a top priority for us. That’s why after you log in to your account, all of your transactions are encrypted and take place on a secure server. That means communications between your computer and Consumers Energy are converted to a secure and non-readable digital format for your protection.

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Your invoice number can be found next to the account number. Please only enter this if you'd like to specify an invoice to be paid.

We'll need to verify your identity to continue.

  • Social Security Number
  • Driver’s License Number
  • Tax ID
Please be sure to use the last 4 digits of the identification details of the individual who set up the account.

For your security, your account has been locked for 30 minutes. Please try again after that time or for further assistance contact our Customer Service team at (800) 477-5050 (M-F, 7 a.m. – 6 p.m. ET; Sat., 8 a.m. - 2 p.m. ET). Looking to make a payment or to report an outage? No login is necessary, just select one of the options below.

Your password reset link has been sent to your email address.

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