Keeping your personal information safe and secure is a top priority for us. That’s why after you log in to your account, all of your transactions are encrypted and take place on a secure server. That means communications between your computer and Consumers Energy are converted to a secure and non-readable digital format for your protection.
Your information doesn't match our records. Please try again
For your security, your account has been locked for 30 minutes. Please try again after that time or for further assistance contact our Customer Service team at (800) 477-5050 (M-F, 7 a.m. – 6 p.m. ET; Sat., 8 a.m. - 2 p.m. ET). Looking to make a payment or to report an outage? No login is necessary, just select one of the options below.
Your password reset link has been sent to your email address.
For the best performance on this website and others, please upgrade
your browser. For suggestions to find the best web browser for you