Behind our name are a lot of good people ready to serve you.
You can reach us 24 hours a day, 7 days a week. Just send us an e-mail (please include your 12-digit account number) or call us toll-free at (800) 477-5050.
QUESTION OR CONCERN about your bill? View our frequently asked questions or contact us.
Get help to understand your bill and get easy access to options for receiving and paying your bill .
Electric Outages and Natural Gas Leaks
Report a power outage online and get restoration information 24/7.
We respond to natural gas leaks within 60 minutes. If you think you have a natural gas emergency, go to a safe location. Then call Consumers Energy toll-free
at (800) 477-5050.