Whether you’re in search of emergency assistance or ongoing aid, our comprehensive Assistance Resource Guide will guide you toward the best option for your situation.
If you need assistance managing your energy bill, the Consumers Affordable Resource for Energy (CARE) Program may be able to help. CARE is a two year affordable payment plan that helps you stay on top of your energy bills. As a CARE member, you will receive the following benefits: .
Refer to the income table below to see if your household qualifies for payment assistance.
|Number of Household Members||110% - HHC||150% - SER, CARE, WPP, Lifeline||200% - WAP, SPP, Helping Neighbors|
As a senior citizen, you qualify for the following assistance:
If you are currently serving in the military, we recommend:
If you qualify for one of the programs above, we recommend you apply for them first. If you do not qualify, we recommend the Shut-off Protection Plan.
To join, call us at 800-477-5050.
If you are unable to pay or have fallen behind on your bill, you don’t have to wait. For most programs, a past-due balance is sufficient to get help.
Refer to the income table under ‘Assistance We Offer’ to see if your household qualifies for assistance. Then, explore the program links below:
Need more time? Good news. We can help you adjust your due date, make a partial payment or set up a payment arrangement.
To create a payment arrangement:
Divide your annual energy costs into equal monthly payments, and make your household budget easier to manage.
This plan offers convenience, peace of mind and security. While you can't predict Michigan's weather, you can count on the Budget Plan to help keep your energy costs steady year-round.
How Budget Plan Works:
You’re not alone when it comes to your electric bill. See if you qualify for a residential electric bill credit option and start receiving assistance each month.
No matter your financial situation, we’re here to help you with your gas bill. Explore additional assistance options below.