We're aware of intermittent slowness when attempting payment related transactions. We're sorry for any inconvenience and ask that you try again later today.
We're aware of intermittent slowness when attempting payment related transactions. We're sorry for any inconvenience and ask that you try again later today.
We're aware of intermittent slowness when attempting payment related transactions. We're sorry for any inconvenience and ask that you try again later today.
We're aware of intermittent slowness when attempting payment related transactions. We're sorry for any inconvenience and ask that you try again later today.
We are currently experiencing technical difficulties with processing payments. While troubleshooting is underway, please return later this afternoon to complete your transaction. We apologize for the inconvenience!
We are currently experiencing technical difficulties with processing payments. While troubleshooting is underway, please return later this afternoon to complete your transaction. We apologize for the inconvenience!
An overview of your bill, including explanations of what can cause your bill to change throughout the year.
How to Read Your Bill
Your bill was designed to give you helpful information about your energy use, rates and saving money. The different sections may include:
- Your energy use over time
- Tips on saving energy and money
- Important safety information
- Different ways you can pay your bill
- Important account updates
The Charges On Your Electric Bill
There are two types of charges on an electric bill: Power Supply (measured in kWh) and Delivery Charges.
Learn More
The Charges On Your Natural Gas Bill
Your bill includes distribution and Gas Cost Recovery charges.
More Details
Factors That Can Increase Or Decrease Your Bill
Some factors can cause your bill to go up or down, including:
- Number of days in a billing cycle
- Weather that is hotter or colder than usual
- An estimated meter read followed by an actual meter read
- Lifestyle changes like adding a new baby, putting on an addition, or someone working from home
How to Read a Meter
Learn to read a meter, about estimated reads and Consumers Energy Smart Energy® Program.
More Information
Protection Plans and Assistance
There are many programs and other forms of assistance to help avoid a shut-off.
Learn MoreFrequently Asked Questions
Residential customers will be charged when you have unpaid charges that are 6 or more days past-due.
Commercial or industrial customers will be charged when you are 4 or more days past-due.
- Your energy use over time
- Tips on saving energy and money
- Important safety information
- Different ways you can pay your bill
- Important account updates
Click Here to View Full Energy Use Details
Learn More About Payment Plans & Assistance
Need Help Paying Your Bill?
There are a wide range of options to help you pay your energy bill.
Take Action Now
Manage Your Monthly Energy Cost
Discover smart ways to reduce your energy use and make your home more energy efficient.
Get Started
Which Date Works Best?
Select a due date for your bill that fits your schedule and your budget (an upgraded meter and qualified rate are required).
Learn More