About Your Bill | Consumers Energy

As of: 6:56 PM, 12/1/20

An overview of your bill, including explanations of what can cause your bill to change throughout the year.

How to Read Your Bill

Your bill was designed to give you helpful information about your energy use, rates and saving money. The different sections may include:

Your energy use over time
Tips on saving energy and money
Important safety information
Different ways you can pay your bill
Important account updates

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The Charges On Your Electric Bill

There are two types of charges on an electric bill: Power Supply (measured in kWh) and Delivery Charges.

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The Charges On Your Natural Gas Bill

Your bill includes distribution and Gas Cost Recovery charges.

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Factors That Can Increase Or Decrease Your Bill

Some factors can cause your bill to go up or down, including:

Number of days in a billing cycle
Weather that is hotter or colder than usual
An estimated meter read followed by an actual meter read
Lifestyle changes like adding a new baby, putting on an addition, or someone working from home

How to Read a Meter

Learn to read a meter, about estimated reads and Consumers Energy Smart Energy® Program.

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Protection Plans and Assistance

There are many programs and other forms of assistance to help avoid a shut-off.

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Frequently Asked Questions

What are your late payment fees?

We charge a 2% late payment charge on unpaid energy charges.

Residential customers will be charged when you have unpaid charges that are 6 or more days past-due.

Commercial or industrial customers will be charged when you are 4 or more days past-due.

How Can I Better Understand My Bill?

Your bill was designed to give you helpful information about your energy use, rates and saving money. The different sections may include:

Your energy use over time
Tips on saving energy and money
Important safety information
Different ways you can pay your bill
Important account updates

View Our Interactive Bill

How can i figure out my energy use and its impact on my bill?

The Energy Use Details section of this site enables you to better understand the impact of your energy use on your bill and compare your cost for each time period to see if you pay more for your electricity use during particular time of day. Knowing how you are using electricity at various times of day can help you to better understand and manage your use overall.

Click Here to View Full Energy Use Details

Can I get assistance to pay my bill?

Yes. Consumers has plans that can help you If you are unable to pay or have fallen behind on your bill. With most programs, a past-due balance is sufficient to get help, so you don't have to wait.

Learn More About Payment Plans & Assistance

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