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As of: 6:20 AM, 5/26/22

About Your Bill

An overview of your bill, including explanations of what can cause your bill to change throughout the year.

How to Read Your Bill

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Our Interactive Bill Tool Explains Each Section of Your Bill

How to Read Your Meter

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Reading Your Meter, Estimated Meter Reads and More

Understanding Electricity Charges

Rates, Costs and Charges Explained

Understanding Natural Gas Charges

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Natural Gas Charges, Recovery Charges and More Explained

Factors that Affect Your Bill

Click the pie chart to discover more.

Electric use
Higher or lower electricity use is the largest factor that affects your bill.
Bill period length
The length of time in your bill period varies from month to month. More days in the bill period will result in a higher bill.
Weather-related use
Hot or cold weather often means using your air conditioner or furnace more, which will increase your energy use and bill.
Credits and surcharges
Credits will reduce your monthly bill, while additional surcharges will increase it.
Electric price changes
Changes in electricity pricing could raise or lower your bill.
Peak period use
The amount of electricity you use during peak periods (usually Summer weekdays from 2 – 7 p.m.) will affect your bill.
Higher or lower electricity use is the largest factor that affects your bill. The length of time in your bill period varies from month to month. More days in the bill period will result in a higher bill. Credits will reduce your monthly bill, while additional surcharges will increase it. Changes in electricity pricing could raise or lower your bill. The amount of electricity you use during peak periods (usually Summer weekdays from 2 – 7 p.m.) will affect your bill. Hot or cold weather often means using your air conditioner or furnace more, which will increase your energy use and bill.

Bill Inserts

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Click Here to Read Bill Inserts

Behind on Your Bill?

There are programs that offer the help you need.

Explore Your Options

Frequently Asked Questions

We charge a 2% late payment charge on unpaid energy charges.

Residential customers will be charged when you have unpaid charges that are 6 or more days past-due.

Commercial or industrial customers will be charged when you are 4 or more days past-due.
Your bill was designed to give you helpful information about your energy use, rates and saving money. The different sections may include:
  • Your energy use over time
  • Tips on saving energy and money
  • Important safety information
  • Different ways you can pay your bill
  • Important account updates
View Our Interactive Bill
The Energy Use Details section of this site enables you to better understand the impact of your energy use on your bill and compare your cost for each time period to see if you pay more for your electricity use during particular time of day. Knowing how you are using electricity at various times of day can help you to better understand and manage your use overall.

Click Here to View Full Energy Use Details
Yes. Consumers has plans that can help you If you are unable to pay or have fallen behind on your bill. With most programs, a past-due balance is sufficient to get help, so you don't have to wait.

Learn More About Payment Plans & Assistance