About Your Bill

How to Read and Understand the Charges on Your Bill

Understanding Your Bill


Choose Your Bill Type Below

Factors That Affect Your Bill


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Electric use
Higher or lower actual use will cause your bill to go up or down. Use less, spend less.
Bill period length
More or fewer days in the billing period can cause your bill to go up or down.
Weather-related use
Hot or cold weather often means using your air conditioner or furnace more, which will increase your energy use and bill.
Credits and surcharges
A credit can make your bill go down, while a new surcharge can increase your bill.
Electric price changes
Changes in electricity pricing could raise or lower your bill.
Peak period use
The amount of electricity you use during peak periods (weekdays from 2-7 p.m.) will impact your bill. Try shifting tasks like laundry to lower-cost off hours.
Higher or lower actual use will cause your bill to go up or down. Use less, spend less. More or fewer days in the billing period can cause your bill to go up or down. A credit can make your bill go down, while a new surcharge can increase your bill. Changes in electricity pricing could raise or lower your bill. The amount of electricity you use during peak periods (weekdays from 2-7 p.m.) will impact your bill. Try shifting tasks like laundry to lower-cost off hours. Hot or cold weather often means using your air conditioner or furnace more, which will increase your energy use and bill.

Behind on Your Bill?

There are programs that offer the help you need.

Explore Your Options

About the Gas Cost Recovery Charge on Your Bill

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Learn about the Gas Cost Recovery charge on your bill, and why it can change from month-to-month

Click Here to Learn More

Get Personalized Ways to Save & Manage Your Bill

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Answer a few simple questions and we'll match you with personalized offers to help manage your bill and save. Get started now.

See Your Personalized Offers

Frequently Asked Questions


There is a 2% late payment fee on energy charges that were not paid.

Residential customers will be charged when you have unpaid payments due that are six or more days late.

Commercial or industrial customers will be charged when you have unpaid payments due that are four or more days late.
Your bill gives you helpful details about your energy use, rates and saving money. Your bill has different sections such as:
  • Your energy use
  • Tips on how to save money
  • Important safety info
  • Ways to pay your bill
  • Updates to your account
View Our Interactive Bill

There are several places you can find your account number. One way to see your account number is log into our website and visit our home page (consumersenergy.com) where you will find your account number in the lower left-hand corner of the pay your bill widget (see below for example).

consumers energy home screen find your account number example

Another way to find your account number is through your bill. If you receive a printed bill, your account number will be on the upper right-hand corner of the bill (see below for example). You can also see your bill online by going to the Account History page and clicking on “View Bill.”

consumers energy find your account number example bill image


The Energy Use Details section of this site lets you see your energy use and its impact on your bill. You can use this to compare your costs at various times throughout the day. This lets you see if you pay more for your energy use during a certain time. By knowing how you are using energy, you can better understand and manage your use overall.

Click Here to View Full Energy Use Details

Yes. We have plans that can help you If you are unable to pay or are behind on your bill. With most programs, a late balance is enough to get help, so you don't have to wait.

Learn More About Payment Plans & Assistance

Your year-end tax statement will be available during tax season from December into April. To access your statement, please visit the Billing Options page. Note: In off-season periods (May to November) you will only be able to see your monthly billing statements throughout the year, which are located on the Account History page.