We apologize, but are temporarily experiencing some technical difficulties with our payment system. Please check back later this evening.
We apologize, but are temporarily experiencing some technical difficulties with our payment system. Please check back later this evening.
We apologize, but are temporarily experiencing some technical difficulties with our payment system. Please check back later this evening.
We apologize, but are temporarily experiencing some technical difficulties with our payment system. Please check back later this evening.
We apologize, but due to some urgent maintenance needs, accounts will not be accessible on our website from 7-10 pm on Tuesday 4-16.
We apologize, but due to some urgent maintenance needs, accounts will not be accessible on our website from 7-10 pm on Tuesday 4-16.
What Our New Summer Time of Use Rate Means for You
Beginning in June, you will transition to our new summer Time of Use rate, and we want you to be prepared. To help you understand what this means for you, we've created a new, personalized bill impact tool based on your summer 2018 electric use. This tool is available online and will help you see how small changes in your routine can make a big impact on your bill.
Our new summer Time of Use rate is part of a statewide effort to reduce energy use when demand is highest – on summer weekdays between 2 p.m. and 7 p.m. With this new rate, when you use energy is just as important as how much you use. By shifting your energy use outside the hours of peak demand you could lower your bill.
An overview of your bill, including explanations of what can cause your bill to change throughout the year.
How to Read Your Bill
Your bill was designed to give you helpful information about your energy use, rates and saving money. The different sections may include:
- Your energy use over time
- Tips on saving energy and money
- Important safety information
- Different ways you can pay your bill
- Important account updates
The Charges On Your Electric Bill
Learn More
The Charges On Your Natural Gas Bill
More Details
Factors That Can Increase Or Decrease Your Bill
- Number of days in a billing cycle
- Weather that is hotter or colder than usual
- An estimated meter read followed by an actual meter read
- Lifestyle changes like adding a new baby, putting on an addition, or someone working from home
How to Read a Meter
Learn to read a meter, about estimated reads and Consumers Energy Smart Energy® Program.
More Information
Protection Plans and Assistance
There are many programs and other forms of assistance to help avoid a shut-off.
Learn More
Need Help Paying Your Bill?
There are a wide range of options to help you pay your energy bill.
Take Action Now
Manage Your Monthly Energy Cost
Discover smart ways to reduce your energy use and make your home more energy efficient.
Get Started
Which Date Works Best?
Select a due date for your bill that fits your schedule and your budget (an upgraded meter and qualified rate are required).
Learn More