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- Emergencies:
- Call 9-1-1 and 800-477-5050
- 24 hours a day, 7 days a week
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- Report or View Outages
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- General, Business, Landlord,
Payment Locations, etc.
As of 7PM we've restored power to 110,000 homes & businesses. We are working around the clock to restore an additional 21,000.
As of 7PM we've restored power to 110,000 homes & businesses. We are working around the clock to restore an additional 21,000.
As of 7PM we've restored power to 110,000 homes & businesses. We are working around the clock to restore an additional 21,000.
As of 7PM we've restored power to 110,000 homes & businesses. We are working around the clock to restore an additional 21,000.
Due to the recent hot weather, the Appliance Service Plan call center is experiencing increased wait times for air conditioning repairs. We are sorry for the inconvenience. *This program is not regulated by the Michigan Public Service Commission and not available in all areas.
Due to the recent hot weather, the Appliance Service Plan call center is experiencing increased wait times for air conditioning repairs. We are sorry for the inconvenience. *This program is not regulated by the Michigan Public Service Commission and not available in all areas.
An overview of your bill, including explanations of what can cause your bill to change throughout the year.
How to Read Your Bill
Your bill was designed to give you helpful information about your energy use, rates and saving money. The different sections may include:
- Your energy use over time
- Tips on saving energy and money
- Important safety information
- Different ways you can pay your bill
- Important account updates
The Charges On Your Electric Bill
Learn More
The Charges On Your Natural Gas Bill
More Details
Factors That Can Increase Or Decrease Your Bill
- Number of days in a billing cycle
- Weather that is hotter or colder than usual
- An estimated meter read followed by an actual meter read
- Lifestyle changes like adding a new baby, putting on an addition, or someone working from home
How to Read a Meter
Learn to read a meter, about estimated reads and Consumers Energy Smart Energy® Program.
More Information
Protection Plans and Assistance
There are many programs and other forms of assistance to help avoid a shut-off.
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Need Help Paying Your Bill?
There are a wide range of options to help you pay your energy bill.
Take Action Now
Manage Your Monthly Energy Cost
Discover smart ways to reduce your energy use and make your home more energy efficient.
Get Started
Which Date Works Best?
Select a due date for your bill that fits your schedule and your budget (an upgraded meter and qualified rate are required).
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Join the Green Generation™
Join Green Generation and support our shared commitment to the Michigan-based renewable energy.
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