Our General Information, Business and Landlord Specialists are here to help.
Please note, you will be charged a $1.50 fee when using an authorized pay agent.
When construction or maintenance done by CE crews or contractors affects your property, our Property Restoration Team is responsible for restoring and cleaning it up. Contact them to schedule restoration and cleanup of yards, lawns, driveways, sidewalks and roads affected by our work.
To view a PDF of the Property Restoration Map click here.
Bill Payment and Electronic Bill Payments
Consumers Energy Payment Center
P.O. Box 740309
Cincinnati, OH 45274-0309
M-F, 8 a.m. - 5 p.m.
Electric Customer Choice/Retail Open Access
M-F, 8 a.m. - 4:30 p.m.
Call 877-501-4952 or 517-788-0432
M-F, 8 a.m. - 6 p.m.
Use our Contact Us form or
M-F, 8 a.m. - 4 p.m.
Natural Gas Choice
M-F, 7 a.m. - 6 p.m.
We’re always looking for great people to join our team. To learn more visit our Careers Page.
Contact us from outside the United States.