Emergency - 24/7, Call 9-1-1 and (800) 477-5050

General - M-F (7 a.m. - 6 p.m.), Call (800) 477-5050

For those who are hard of hearing, call 7-1-1 for Telecommunication Relay Services

Please note, you will be charged a $1.50 fee when using an authorized pay agent.

CLOSED DAILY FOR LUNCH 1-1:30 p.m.
Consumers Energy Offices:
2500 E Cork St, Kalamazoo, MI 49001
2613 E Maumee St, Adrian, MI 49221
2400 Weiss St, Saginaw, MI 48602
4000 Clay Ave Sw, Grand Rapids, MI 49548
530 W Willow St, Lansing, MI 48906
330 Chestnut Cadillac, MI 49601
4600 Coolidge Hwy Royal Oak, MI 48073
3201 E Court St Flint, MI 48506

We will begin closing the drop boxes for overnight payments at our locations on April 1, 2025, with all drop boxes closed by June 1, 2025. Services at direct payment office during normal business hours will not be affected.

When construction or maintenance done by CE crews or contractors affects your property, our Property Restoration Team is here to address your concern. Contact them to schedule restoration of yards, lawns, driveways, sidewalks and roads affected by our work.