We're currently experiencing system issues which may result in website slowness. We're sorry for any inconvenience and ask that you try again later today.
We're currently experiencing system issues which may result in website slowness. We're sorry for any inconvenience and ask that you try again later today.
We're currently experiencing system issues which may result in website slowness. We're sorry for any inconvenience and ask that you try again later today.
We're currently experiencing system issues which may result in website slowness. We're sorry for any inconvenience and ask that you try again later today.
We are intermittently experiencing technical difficulties with processing payments. If you receive an error, please return later this evening to view your updated balance and make a payment if needed. We apologize for the inconvenience!
We are intermittently experiencing technical difficulties with processing payments. If you receive an error, please return later this evening to view your updated balance and make a payment if needed. We apologize for the inconvenience!
Contact Us
Our General Information, Business and Landlord Specialists are here to help.
Emergency - 24/7, Call 9-1-1 and (800) 477-5050
General - M-F (7 a.m. - 6 p.m.; Sat, 8 a.m. - 2 p.m.), Call (800) 477-5050
Hearing Impaired - Call 7-1-1
Hearing Impaired - Call 7-1-1
General/Residential
Call 800-477-5050
(M-F, 7 a.m. - 6 p.m.; Sat, 8 a.m. - 2 p.m.)
Fax 1-800-363-4806
Business
Call 800-805-0490
(M-F, 8 a.m. - 4:30 p.m.)
Landlord
Call 855-477-9027
(M-F, 7 a.m. - 6:30 p.m.; Sat, 8 a.m. - 2 p.m.)
Hearing Impaired
Hearing Impaired
Call 7-1-1
Telecommunication Relay Service is available to translate to and from TTY/TTD.
Payment Locations
Please note, you will be charged a $1.50 fee when using an authorized pay agent.
Property Restoration Contacts
When construction or maintenance done by CE crews or contractors affects your property, our Property Restoration Team is responsible for restoring and cleaning it up. Contact them to schedule restoration and cleanup of yards, lawns, driveways, sidewalks and roads affected by our work.
To view a PDF of the Property Restoration Map click here.
Contacts:
Groveland, HowellPhone: 248-433-5603
Email: GrovelandHowellPro@cmsenergy.com
Livonia
Phone: 734-524-6310
Email: POBoxLivoniaProperty@cmsenergy.com
Macomb
Phone: 586-307-3370
Email: POBoxMacombPropertyR@cmsenergy.com
Royal Oak
Phone: 248-433-5667
Email: metropropertyrestoration@cmsenergy.com
Battle Creek, Coldwater, Kalamazoo, Marshall
Phone: 269-968-5755
Email: poboxbckpropertyrestoration@cmsenergy.com
Jackson, Adrian, South Monroe
Phone: 517-768-3650
Email: poboxjxpropertyrestoration@cmsenergy.com
Flint
Phone: 810-760-3525
Email: poboxfltrocprs@cmsenergy.com
Greenville, Muskegon, Ludington, Fremont, Traverse City, Cadillac, Boyne City, Benzonia
Phone: 231-929-6227
Email: poboxprs-nw@cmsenergy.com
Grand Rapids, East Kent, North Kent, Big Rapids
Phone: 855-476-2349
Email: property.restoration.grand.rapids@cmsenergy.com
Alma, Clare, Bay City, Midland, Tawas, West Branch, Saginaw, Bad Axe
Phone: 989-791-5795
Email: sagrocprs@cmsenergy.com
Owosso, Lansing, Hamilton, Hastings
Phone: 517-374-2333
Email: souternpropertyrestoration@cms.com
Additional Contacts
Bill Payment and Electronic Bill Payments
Consumers Energy Payment Center
P.O. Box 740309
Cincinnati, OH 45274-0309
Call 866-329-9593
Education Programs
Email Us
M-F, 8 a.m. - 5 p.m.
Electric Customer Choice/Retail Open Access
Email Us
M-F, 8 a.m. - 4:30 p.m.
Foundation
Call 877-501-4952 or 517-788-0432
Email Us
M-F, 8 a.m. - 6 p.m.
Laboratory Services
Use our Contact Us form or
Call 800-736-4147
M-F, 8 a.m. - 4 p.m.
Natural Gas Choice
Call 800-418-2263
M-F, 7 a.m. - 6 p.m.
CAREERS
We’re always looking for great people to join our team. To learn more visit our Careers Page.
MEDIA
Please contact:
Katie Carey 517-740-1739
Brian Wheeler 517-788-2394
Email Us
INTERNATIONAL
Contact us from outside the United States.
Call 001-1-517-768-3092