High winds up to 60 mph are expected in your area on Wednesday and into the Thanksgiving holiday, with the potential to cause power outages. Please prepare by visiting our Outage Center for more information and safety tips. You can also sign up to receive electric outage alerts via text, phone or email.

High winds up to 60 mph are expected in your area on Wednesday and into the Thanksgiving holiday, with the potential to cause power outages. Please prepare by visiting our Outage Center for more information and safety tips. You can also sign up to receive electric outage alerts via text, phone or email.

High winds up to 60 mph are expected in your area on Wednesday and into the Thanksgiving holiday, with the potential to cause power outages. Please prepare by visiting our Outage Center for more information and safety tips. You can also sign up to receive electric outage alerts via text, phone or email.

High winds up to 60 mph are expected in your area on Wednesday and into the Thanksgiving holiday, with the potential to cause power outages. Please prepare by visiting our Outage Center for more information and safety tips. You can also sign up to receive electric outage alerts via text, phone or email.

We are currently experiencing technical issues, you may experience difficulties with payment and online services. Thank you for your patience.

We are currently experiencing technical issues, you may experience difficulties with payment and online services. Thank you for your patience.

Outage alert icon

As of: 4:17 AM, 12/12/19 Visit Outage Center

Contact Us

Our General Information, Business and Landlord Specialists are here to help.

Emergency - 24 hours a day, 7 days a week Call 9-1-1 and 800-477-5050. Hearing Impaired, Call 7-1-1

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General/Residential

Our Michigan-based team of representatives is here to help.

Call 800-477-5050
(M-F, 7 a.m. - 6 p.m.; Sat, 8 a.m. - 2 p.m.)
Fax 1-800-363-4806

Business

Our dedicated business specialists are ready to assist you.

Call 800-805-0490
(M-F, 7 a.m. - 5:30 p.m.)

Landlord

Manage all the services for all of your properties from one place.

Call 855-477-9027
(M-F, 7 a.m. - 6:30 p.m.; Sat, 8 a.m. - 2 p.m.)

Learn More

Hearing Impaired

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Call 7-1-1
Telecommunication Relay Service is available to translate to and from TTY/TTD.

Payment Locations



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Locate a payment location near you:
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Filter by Payment Location or Consumers Energy Office:

Additional Contacts

Bill Payment and Electronic Bill Payments
Consumers Energy Payment Center
P.O. Box 740309
Cincinnati, OH 45274-0309

Payment by Phone
Call 866-329-9593


Education Programs
Email Us
M-F, 8 a.m. - 5 p.m.

Electric Customer Choice/Retail Open Access
Email Us
M-F, 8 a.m. - 4:30 p.m.

Foundation
Call 877-501-4952 or 517-788-0432
Email Us
M-F, 8 a.m. - 6 p.m.

Green Generation
Call 800-736-4147
M-F, 8 a.m. - 5 p.m.

Laboratory Services
Use our Contact Us form or
Call 800-736-4147
M-F, 8 a.m. - 4 p.m.

Natural Gas Choice
Call 800-418-2263
M-F, 7 a.m. - 6 p.m.

CAREERS

We’re always looking for great people to join our team. To learn more visit our Careers Page.

MEDIA

Please contact:
Katie Carey 517-740-1739
Brian Wheeler 517-788-2394
Email Us

INTERNATIONAL

Contact us from outside the United States.
Call 001-1-517-768-3092