MENU
- Emergencies:
- Call 9-1-1 and 800-477-5050
- 24 hours a day, 7 days a week
- Additional Emergency Info
- Outages
- Report or View Outages
- Other Contacts
- General, Business, Landlord,
Payment Locations, etc.
Contact Us
Our General Information, Business and Landlord Specialists are here to help.
General/Residential
Our Michigan-based team of representatives is here to help.
Call 800-477-5050
(M-F, 7 a.m. - 6 p.m.; Sat, 8 a.m. - 2 p.m.)
Fax 800-363-4806
Business
Our dedicated business specialists are ready to assist you.
Call 800-805-0490
(M-F, 7 a.m. - 5:30 p.m.)
Landlord
Manage all the services for all of your properties from one place.
Call 855-477-9027
(M-F, 7 a.m. - 6:30 p.m.; Sat, 8 a.m. - 2 p.m.)
Hearing Impaired
Call 7-1-1
Telecommunication Relay Service is available to translate to and from TTY/TTD.
Bill Payment and Electronic Bill Payments
Consumers Energy Payment Center
P.O. Box 740309
Cincinnati, OH 45274-0309
Payment by Phone
Call 866-329-9593
Education Programs
Email Us
M-F, 8 a.m. - 5 p.m.
Electric Customer Choice/Retail Open Access
Email Us
M-F, 8 a.m. - 4:30 p.m.
Foundation
Call 877-501-4952 or 517-788-0432
Email Us
M-F, 8 a.m. - 6 p.m.
Green Generation
Call 800-736-4147
M-F, 8 a.m. - 5 p.m.
Laboratory Services
Use our Contact Us form or
Call 800-736-4147
M-F, 8 a.m. - 4 p.m.
Natural Gas Choice
Call 800-418-2263
M-F, 7 a.m. - 6 p.m.
CAREERS
INTERNATIONAL
Call 001-1-517-768-3092
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