MENU
- Emergencies:
- Call 9-1-1 and 800-477-5050
- 24 hours a day, 7 days a week
- Additional Emergency Info
- Outages
- Report or View Outages
- Other Contacts
- General, Business, Landlord,
Payment Locations, etc.
As of 7PM we've restored power to 110,000 homes & businesses. We are working around the clock to restore an additional 21,000.
As of 7PM we've restored power to 110,000 homes & businesses. We are working around the clock to restore an additional 21,000.
As of 7PM we've restored power to 110,000 homes & businesses. We are working around the clock to restore an additional 21,000.
As of 7PM we've restored power to 110,000 homes & businesses. We are working around the clock to restore an additional 21,000.
Due to the recent hot weather, the Appliance Service Plan call center is experiencing increased wait times for air conditioning repairs. We are sorry for the inconvenience. *This program is not regulated by the Michigan Public Service Commission and not available in all areas.
Due to the recent hot weather, the Appliance Service Plan call center is experiencing increased wait times for air conditioning repairs. We are sorry for the inconvenience. *This program is not regulated by the Michigan Public Service Commission and not available in all areas.
Contact Us
Our General Information, Business and Landlord Specialists are here to help.
General/Residential
Our Michigan-based team of representatives is here to help.
Call 800-477-5050
(M-F, 7 a.m. - 6 p.m.; Sat, 8 a.m. - 2 p.m.)
Fax 1-866-703-8115
Business
Our dedicated business specialists are ready to assist you.
Call 800-805-0490
(M-F, 7 a.m. - 5:30 p.m.)
Landlord
Manage all the services for all of your properties from one place.
Call 855-477-9027
(M-F, 7 a.m. - 6:30 p.m.; Sat, 8 a.m. - 2 p.m.)
Hearing Impaired
Call 7-1-1
Telecommunication Relay Service is available to translate to and from TTY/TTD.
Bill Payment and Electronic Bill Payments
Consumers Energy Payment Center
P.O. Box 740309
Cincinnati, OH 45274-0309
Payment by Phone
Call 866-329-9593
Education Programs
Email Us
M-F, 8 a.m. - 5 p.m.
Electric Customer Choice/Retail Open Access
Email Us
M-F, 8 a.m. - 4:30 p.m.
Foundation
Call 877-501-4952 or 517-788-0432
Email Us
M-F, 8 a.m. - 6 p.m.
Green Generation
Call 800-736-4147
M-F, 8 a.m. - 5 p.m.
Laboratory Services
Use our Contact Us form or
Call 800-736-4147
M-F, 8 a.m. - 4 p.m.
Natural Gas Choice
Call 800-418-2263
M-F, 7 a.m. - 6 p.m.
CAREERS
INTERNATIONAL
Call 001-1-517-768-3092
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