Consumers Energy Website
Secure Website

Secure Website

Keeping your personal information safe and secure is a top priority for us. That’s why after you log in to your account, all of your transactions are encrypted and take place on a secure server. That means communications between your computer and Consumers Energy are converted to a secure and non-readable digital format for your protection.

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To pay as a guest, we need a little more information to find the account that you want to pay for. Please choose one of the options below to get started. 

Note: For your privacy, the amount due will only display if you look up via account number or last 4 digits of social security number.

    View Balance and Pay

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Please enter the Account Number.
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Please enter your last name as it appears on your monthly statement. If you are a business, please enter the full business name.
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Lookup using the new service request number provided when the request was created.
Please enter the primary phone number associated with the account.
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  • Address Lookup Service is not working.
    Please enter address below.