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Emergencies:
Call 9-1-1 and 800-477-5050
24 hours a day, 7 days a week
Additional Emergency Info
Outages
Report or View Outages
Other Contacts
General, Business, Landlord,
Payment Locations, etc.

Customer Contacts
General
Business
- Call 800-805-0490
- (M-F, 7 a.m. - 5:30 p.m.)
Landlord
- Call 855-477-9027
- (M-F, 7 a.m. - 6:30 p.m.; Sat, 8 a.m. - 2 p.m.)

Pay Bill
- Pay Online Now
- With or without an online account
- Pay by Text
- Setup your account to enable
- Payment Locations
- Find offices or authorized agents
- Pay by Phone
- Call 866-329-9593
- Pay by Mail
- Send check or money order to:
- Consumers Energy Payment Center
  
  PO Box 740309
  
  Cincinnati, OH 45274-0309
- Billing Options
- Other helpful topics
- Payment Reminders
- Sign up for alerts

Dashboard
Account History
Billing Options
Energy Use Details

Personal Information
Payment Methods
Alert Preferences

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Pay Bill

View Account Dashboard

Outage Center

Start, Stop, or Transfer Service

Payment Methods

Meter Reading
My Account

Account Dashboard

Account History

Personal Information

Payment Information

Alert Preferences

Billing Options
Helpful Resources

About Your Bill

Managing Your Energy Use

Payment Plans and Assistance

My Energy Use Details

My Rate Options
Log In

User IDForgot User ID?

Use Another ID

Remove Saved IDs

PasswordForgot Password?

Save User ID

Don't have an account?
Create a Profile
Pay Bill
- Pay Online Now
- With or without an online account
- Pay by Text
- Setup your account to enable
- Payment Locations
- Find offices or authorized agents
- Pay by Phone
- Call 866-329-9593
- Pay by Mail
- Send check or money order to:
- Consumers Energy Payment Center
  
  PO Box 740309
  
  Cincinnati, OH 45274-0309
- Billing Options
- Other helpful topics
- Payment Reminders
- Sign up for alerts
- Emergencies:
- Call 9-1-1 and 800-477-5050
- 24 hours a day, 7 days a week
- Additional Emergency Info
- Outages
- Report or View Outages
- Other Contacts
- General, Business, Landlord,
  Payment Locations, etc.

Dashboard
Account History
Billing Options
Energy Use Details

Personal Information
Payment Methods
Alert Preferences

As of 7PM we've restored power to 110,000 homes & businesses. We are working around the clock to restore an additional 21,000.

Learn More ×

As of 7PM we've restored power to 110,000 homes & businesses. We are working around the clock to restore an additional 21,000.

Learn More ×

As of 7PM we've restored power to 110,000 homes & businesses. We are working around the clock to restore an additional 21,000.

Learn More ×

As of 7PM we've restored power to 110,000 homes & businesses. We are working around the clock to restore an additional 21,000.

Learn More ×

Due to the recent hot weather, the Appliance Service Plan call center is experiencing increased wait times for air conditioning repairs. We are sorry for the inconvenience. *This program is not regulated by the Michigan Public Service Commission and not available in all areas.

Learn More ×

There is a severe weather alert in your area that could cause outages.

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There is a severe weather alert in your area that could cause outages.

Learn More ×

Residential
X
BUSINESS
X
COMMUNITY
X
COMPANY
X

Prepare and Be Aware

Prepare for severe storms with a storm emergency plan, and be aware during outages by signing up for outage alerts.

LEARN MORE

eBill Makes It Easier

eBill makes it easier than ever to see your bill and pay from any device.

Discover More

Discover More Ways To Pay

Explore your payment options and choose the most convenient way to pay your bill.

EXPLORE YOUR CHOICES

Protect Yourself From Scams

Utility scams are on the rise. Learn how to spot a scam and outsmart scammers.

LEARN ABOUT SCAMS

How Can We Help You?

Pay Your Bill

Pay your bill online. It’s secure, fast and easy.

Make a Payment Make a Payment

Stop, Start, Transfer Service

Turn your energy service on, off, or transfer it to another address – all online.

Get Started Get Started

Report an Outage

If your service has been interrupted or you’d like to report an outage, let us know.

Outage Center Outage Center

Instant Rebates on Energy Saving Products

Now you can earn rebates instantly on energy efficient thermostats and lighting.

Visit Our Online Store

Serving Your Community

Working Today to Provide Energy for Tomorrow

We’re upgrading our natural gas pipelines in your neighborhood as part of our effort to provide safe and reliable energy for Michigan’s future.

Learn More

Energy Savings For Home And Business

Simple Ways To Save Energy and Money

Check out these simple programs and rebates that can help you lower your home’s energy use and save money.

Check Them Out

Small Business Energy Saving Solutions

Discover energy efficiency programs that could make a big difference to the bottom line of your small business.

Explore Solutions

Leading The Way In Renewable Energy

Clean renewable solar energy from Consumers Energy

Michigan-Made Solar

Our innovative Solar Gardens program makes it easier than ever for you to subscribe to Michigan-made solar energy.

Learn More

Renewable Energy

We offer a range of renewable energy choices for your home or business.

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Good To Know

Planning For A New Energy Future

Read our plan to seize a once-in-a-generation opportunity to shape Michigan's energy future, including more energy efficiency, increased renewable energy and less coal.

Learn More