All Resources Deployed to Focus on Northern Michigan to Target Hardest Hit Areas
We are shifting the focus of our restoration efforts fully on the hardest hit areas impacted by the brutal weather system that brought high winds, ice, and snow to northern Michigan Sunday and Monday.
Deploying nearly all company and contractor resources to northern Michigan today, over 700 crews are working 16-hour shifts to restore power in primarily Alcona, Crawford, Iosco, Manistee, Missaukee, Ogemaw, Osceola, Roscommon, Wexford counties.
“Now that conditions are safe to do so, we are fully deployed on the ground today in northern Michigan working around the clock to restore service to our hardest hit customers as quicky and safely as possible,” said Jean Kang, vice president of generation operations for Consumers Energy. “Despite frigid temperatures, we expect weather conditions will improve over the next 24 hours and allow us to make significant progress in the hardest hit areas.”
Impacted customers are encouraged to call 2-1-1 to locate a warming center in their area.
Consumers Energy has mobile command centers and storm trailers in Houghton Lake and Cadillac in addition to an emergency response unit providing communities with much needed aid throughout the day and will continue restoration efforts and damage assessments until every customer’s power is back on. A storm trailer is also stationed in Alcona County.
With Face Login, logging in is easier than ever. There's no need to remember a password or enter in a code. Just point your phone towards you and you're set.
Required Now
Face Login Setup
Set up Face Login to use for future sign in.
Something failed or you canceled. Please try again (you have 2 minutes to complete the setup) or cancel to be redirected
Sorry that User ID is not found. Hint: Your User ID could be an email address or a username you created. Try again or click here if you would like your user ID to be emailed to you.
Your account has been locked, please wait 30 minutes or use one of the options below.
/forgot-user-id
/customer/profile/create-profile
Your User ID or Password doesn’t match what we have on file. Please try again. You may also make a guest payment or report an outage without logging in.
Sorry, it looks like that’s the wrong password. Please try again. Check password guidelines for tips.
With Face Login, signing in is faster and easier than ever before. There's no longer any need to remember a password. Simply use your fingerprint, face or device PIN and enjoy access across all your devices. Plus, Face Login adds an extra layer of security since it can only be used with trusted sites and apps.
Set Up Face or Fingerprint Login
To set up Face Login, please verify it's you throught one of this security methods above.
Password Guidelines:Don't Get Locked OutLooks Like You’re Using the Wrong User ID
Case sensitive
Between 6-20 characters long
1 or more letters
1 or more numbers
Looks like you're having trouble logging in to your account.
To protect your security, we'll lock your account for 30 minutes after the next unsuccessful login attempt
Need a Hint?
Passwords are case sensitive
Make sure your keyboard doesn't have the caps lock on
Your password is between 6-21 characters long
Your password will have at least one letter and one number
Your user ID is at least 6 characters long
Your user ID can contain letters, numbers, the @ symbol, a dash, an underscore or a period. It does not have a period as the first or last character
User IDs can contain letters, numbers, the @ symbol, a dash, an underscore or a period. It will not have a period as either the first or last character
Tell us what you would like to accomplish today by selecting from the dropdown below.
I am interested in
Saving Energy Without Spending Money
Saving Energy Without Spending Money
DIY Upgrades and Discounted Products
Lowering My Carbon Footprint
Getting Help With My Bill
Reducing My Monthly Bill
Loading...
For the best performance on this website and others, please upgrade
your browser. For suggestions to find the best web browser for you
click here.
Ask CE Watts
Chat is subject to our privacy policy and terms of use.
Consumers Energy may retain a copy of chat communication.