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- Call 866-329-9593
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- Consumers Energy Payment Center
  
  PO Box 740309
  
  Cincinnati, OH 45274-0309
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- Emergencies:
- Call 9-1-1 and 800-477-5050
- 24 hours a day, 7 days a week
- Additional Emergency Info
- Outages
- Report or View Outages
- Other Contacts
- General, Business, Landlord,
  Payment Locations, etc.

We apologize, but are temporarily experiencing some technical difficulties with our payment system. Please check back later this evening.

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We apologize, but are temporarily experiencing some technical difficulties with our payment system. Please check back later this evening.

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We apologize, but are temporarily experiencing some technical difficulties with our payment system. Please check back later this evening.

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We apologize, but are temporarily experiencing some technical difficulties with our payment system. Please check back later this evening.

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We apologize, but due to some urgent maintenance needs, accounts will not be accessible on our website from 7-10 pm on Tuesday 4-16.

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We apologize, but due to some urgent maintenance needs, accounts will not be accessible on our website from 7-10 pm on Tuesday 4-16.

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Weather Alert for Your Area

There is a severe weather alert in your area that could cause outages. As of: 12:20 AM, 6/26/19 Learn More

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BUSINESS
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COMPANY
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Prepare and Be Aware

Prepare for summer thunderstorms with a storm emergency plan, and be aware during outages by signing up for outage alerts.

LEARN MORE

New Rebates for Installing an EV Charger

Our new PowerMIDrive program offers homeowners and businesses rebates for installing an approved electric vehicle charger.

Learn About Rebates

Protect Yourself From Scams

Con artists posing as Consumers Energy employees use threats and urgency to trick people into paying them with pre-paid gift cards. Take our quiz to protect yourself.

Learn How to Protect Yourself

See How We Restore Power

Have you ever wondered about the steps we take to restore power during an outage? Our newest video shows you how our team mobilizes to get your power back on as quickly as possible.

Watch The Video

Free Home Energy Analysis. Free Upgrades.

Get our free Home Energy Analysis and you could get a free thermostat, LED lights and more.

Learn More

How Can We Help You?

Pay Your Bill

Pay your bill online. It’s secure, fast and easy.

Make a Payment Make a Payment

Outage Center

If your service has been interrupted or you’d like to report an outage, let us know.

Outage Center Outage Center

Stop, Start, Transfer Service

Turn your energy service on, off, or transfer it to another address – all online.

Get Started Get Started

Instant Rebates on Energy Saving Products

Now you can earn rebates instantly on energy efficient thermostats and lighting.

Visit Our Online Store

Learn to Spot a Scam

Protect Yourself From Scams

Con artists posing as Consumers Energy employees use threats and urgency to trick people into paying them with pre-paid gift cards. Take our quiz to protect yourself.

Take the Quiz

Protect Your Business From Scams

Utility scams that target businesses are on the rise. Learn how to spot a scam and outsmart scammers. Take our quiz and learn to spot a scam.

Spot the Scam

Leading The Way In Renewable Energy

Clean renewable solar energy from Consumers Energy

Michigan-Made Solar

Our innovative Solar Gardens program makes it easier than ever for you to subscribe to Michigan-made solar energy.

Learn More

Renewable Energy

We offer a range of renewable energy choices for your home or business.

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Good To Know

About Your Bill

Get an overview of your bill, including explanations of what can cause your bill to change throughout the year.

Learn More

Pay Ahead For Energy Use

If you have an upgraded electric meter, check out our newest way to manage energy costs.

Learn More

Careers

Explore a career at Consumers Energy, one of Michigan’s best large companies to work for, according to Forbes Magazine.

Explore Today

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*Appliance Service Plan is not regulated by the Michigan Public Service Commission. Appliance Service Plan does not affect your regulated utility service.