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- Emergencies:
- Call 9-1-1 and 800-477-5050
- 24 hours a day, 7 days a week
- Additional Emergency Info
- Outages
- Report or View Outages
- Other Contacts
- General, Business, Landlord,
Payment Locations, etc.
As of 7PM we've restored power to 110,000 homes & businesses. We are working around the clock to restore an additional 21,000.
As of 7PM we've restored power to 110,000 homes & businesses. We are working around the clock to restore an additional 21,000.
As of 7PM we've restored power to 110,000 homes & businesses. We are working around the clock to restore an additional 21,000.
As of 7PM we've restored power to 110,000 homes & businesses. We are working around the clock to restore an additional 21,000.
Due to the recent hot weather, the Appliance Service Plan call center is experiencing increased wait times for air conditioning repairs. We are sorry for the inconvenience. *This program is not regulated by the Michigan Public Service Commission and not available in all areas.
Due to the recent hot weather, the Appliance Service Plan call center is experiencing increased wait times for air conditioning repairs. We are sorry for the inconvenience. *This program is not regulated by the Michigan Public Service Commission and not available in all areas.
Customer Service for Your Business
Energy Solutions for Your Business
Our Business Specialists are here to help you find solutions to manage your energy costs and keep you competitive.
Our Business Center Specialists can help by:
- Answering industry-specific questions
- Directing you to local community support
- Locating the right energy efficiency rebates for your business
- Creating custom energy solutions
Start a conversation today.
How to Contact Business Service
Our Business Center Specialists are dedicated to helping you stay informed about energy and the most efficient way to use it. Combine this support with the industry specific knowledge of our Business Account Managers and you get practical answers about your business’ energy needs. Connect with your Business Center Specialist at 800-805-0490 or email our Business Center.
Business Center Specialist Team
Our experienced specialists will answer your questions about energy rates, your bill and the services we offer to support your business. We’ll give you the answers you need so you can focus on your business.
Business Account Manager Team
Our Business Account Managers are a valuable resource for your business. They’ll make suggestions to help you manage energy costs, put you in touch with suppliers and contractors who specialize in your field and locate available energy rebates. Contact your Business Account Manager to:
- Ask if you’re on the best rate for your business
- Schedule a custom energy efficiency analysis
- Check with us about frequent service interruptions or difficulties
- Learn about our additional services and tools that help you stay informed
See which Business Account Manager serves your business and let us know how we can help.
Jessica Martin
Jessica.Martin@cmsenergy.com
Thomas Shirilla
Thomas.Shirilla@cmsenergy.com
Megan Cogswell
Megan.Cogswell@cmsenergy.com
Margeaux Stephens
Margeaux.Stephens@cmsenergy.com
Molly Neymeiyer
Molly.Neymeiyer@cmsenergy.com
David Smarch
David.Smarch@cmsenergy.com
Nicole Gastelewicz
Nicole.Gastelewicz@cmsenergy.com
- Alerts: Stay in the know with texts or email alerts when your service is interrupted, crews are working in your area and when your power is restored. Billing alerts provide a helpful reminder when your bill is due.
- eBill: Access account information online, make payments and more, from multiple devices or locations.
- Payment Options: Choose the most convenient way to pay, set up Auto-pay and more.
- Choose Your Own Due Date: Change your due date to accommodate your business schedule. This feature requires an upgraded meter.
Economic Development For Your Business
Economic Development
If you’re expanding or relocating, consider Michigan and Consumers Energy - let's work together to accelerate your business.
Learn More
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