Customer Service for Your Business

As of: 9:34 AM, 9/28/20

Delivering Support for Small Businesses During the Coronavirus Crisis

Our safety culture extends beyond our walls to protect the customers we serve. Alongside public health officials, we are actively monitoring coronavirus (COVID-19) updates via the CDC and the State of Michigan. We are committed to helping Michigan’s small business community prosper, now more than ever.

Small Business Toolkit: We’re partnering with federal, state and local organizations to help you navigate COVID-19. Resources include checklists, how to find and apply for grants and loans and more. Learn more at Michigan Economic Development Corporation, Small Business Association of Michigan, Michigan Chamber of Commerce and U.S. Small Business Administration.

COVID-19 Safety Upgrades: Save energy and money with HVAC upgrades and rebates.

Call us at 800-805-0490 to arrange a customized payment plan for your energy bill and to learn how to find additional short-term help.

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Economic Development For Your Business

The success of every Michigan business creates a positive economic climate that benefits all of us. That’s why we provide businesses like yours with the tools you need to grow and thrive. From energy efficiency strategies to new construction information, we’ll help you save time, resources and money. Call 800-805-0490 today and get started with your future plans now.

Energy Solutions for Your Business

Our Business Specialists are here to help you find solutions to manage your energy costs and keep you competitive.

Our Business Center Specialists can help by:

Answering industry-specific questions
Directing you to local community support
Locating the right energy efficiency rebates for your business
Creating custom energy solutions

Start a conversation today.

How to Contact Business Service

Our Business Center Specialists are dedicated to helping you stay informed about energy and the most efficient way to use it. Combine this support with the industry specific knowledge of our Business Account Managers and you get practical answers about your business’ energy needs. Connect with your Business Center Specialist at 800-805-0490.

Business Center Specialist Team

Our experienced specialists will answer your questions about energy rates, your bill and the services we offer to support your business. We’ll give you the answers you need so you can focus on your business.

Business Account Manager Team

Our Business Account Managers are a valuable resource for your business. They’ll make suggestions to help you manage energy costs, put you in touch with suppliers and contractors who specialize in your field and locate available energy rebates. Contact your Business Account Manager to:

Ask if you’re on the best rate for your business
Schedule a custom energy efficiency analysis
Check with us about frequent service interruptions or difficulties
Learn about our additional services and tools that help you stay informed

Let us know how we can help.

Services We Offer

Alerts: Stay in the know with texts or email alerts when your service is interrupted, crews are working in your area and when your power is restored. Billing alerts provide a helpful reminder when your bill is due.
eBill: Access account information online, make payments and more, from multiple devices or locations.
Payment Options: Choose the most convenient way to pay, set up Auto-pay and more.
Choose Your Own Due Date: Change your due date to accommodate your business schedule. This feature requires an upgraded meter.

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