COVID-19 Update: We do not anticipate an impact to our energy services and have implemented guidelines to keep customers & employees safe.
COVID-19 Update: We do not anticipate an impact to our energy services and have implemented guidelines to keep customers & employees safe.
COVID-19 Update: We do not anticipate an impact to our energy services and have implemented guidelines to keep customers & employees safe.
COVID-19 Update: We do not anticipate an impact to our energy services and have implemented guidelines to keep customers & employees safe.
We are experiencing intermittent system issues today. You may encounter technical difficulties while making payments and reporting outages. Thank you for your patience as we work on the site.
We are experiencing intermittent system issues today. You may encounter technical difficulties while making payments and reporting outages. Thank you for your patience as we work on the site.
Electric Customer Choice
Switch Suppliers
SEE AVAILABLE OPTIONSReturn to Consumers Energy
LEARN MOREProgram Participation Details for Retail Open Access
Please note that, by law, participation in Michigan’s Electric Customer Choice program is limited to no more than 10% of our previous calendar year’s weather adjusted sales.
Currently there is a waiting list to switch electric suppliers. If you’re interested in being added to the list, please call us at 800-805-0490.
The current status and allotment of switching suppliers is shown below in megawatt-hours (MWh) and updated daily.
ROA 10% Cap Tracking system (CTS) Report (Updated as of July 2, 2020)
| Consumers Energy 2019 Calendar Year Sales | 36,473,374 MWh |
| Consumers Energy 2019 Weather Adjusted Retail Sales | 36,482,106 MWh |
| Consumers Energy 2020 ROA Cap | 3,648,210 MWh |
| Current Choice Participation Level (enrolled and active at 100%) | 3,757,674 MWh |
| 2020 Available Energy Allotments in MWh | 0 MWh |
| Customers in Queue | 3,534 |
| Total Load in Queue | 5,583,106 MWh |
To find out information on Consumers Energy Year to Date Sales, see the 45 Day Report.
Switch Electric Suppliers
Review your options and consider your choices:
- Visit the Michigan Public Service Commission (MPSC) website for a list of suppliers.
- Choose a new supplier and contact them to begin service.
- Check the contract to see if there are penalties for early termination.
- You may switch suppliers once a month with proper notification. There is a $5.00 fee for each switch. Switch may only occur on the first day of a bill cycle.
If you have any questions, contact us.
PLEASE NOTE: Consumers Energy is not associated or affiliated with Alternate Electric Suppliers, and we do not recommend or endorse any of their products. If you purchase your electricity from an Alternate Electric Supplier, the price you pay will not be regulated by the MPSC.
How it Works
- We deliver the supplier’s electricity to you.
- Your new supplier may bill you separately for energy or you’ll receive a consolidated bill from us.
- We’ll bill you for our delivery.
- For more information email us or call 800-805-0490.
Technical Information
When you switch suppliers, you may be financially responsible for providing and installing a new electric meter. For more information on wireless telecommunication options please contact the Electric Customer Choice Department at ecc@cmsenergy.com or by calling 800-805-0490.
For detailed information on the Electric Customer Choice Program, see the Retailer Handbook.
Return to Consumers Energy
You always have the choice of returning to Consumers Energy. Here’s how to get started:
- Contact your current supplier and let them know you want to return to Consumers Energy. Ask them what is involved (you may be subject to fees).
- Once you return to us, you will go back to paying the regulated electricity rates. You will receive one bill that lists the cost of our electricity and the delivery charge.