We're aware of intermittent slowness when attempting payment related transactions. We're sorry for any inconvenience and ask that you try again later today.

We're aware of intermittent slowness when attempting payment related transactions. We're sorry for any inconvenience and ask that you try again later today.

We're aware of intermittent slowness when attempting payment related transactions. We're sorry for any inconvenience and ask that you try again later today.

We're aware of intermittent slowness when attempting payment related transactions. We're sorry for any inconvenience and ask that you try again later today.

We are currently experiencing technical difficulties with processing payments. While troubleshooting is underway, please return later this afternoon to complete your transaction. We apologize for the inconvenience!

We are currently experiencing technical difficulties with processing payments. While troubleshooting is underway, please return later this afternoon to complete your transaction. We apologize for the inconvenience!

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As of: 3:30 PM, 4/20/21

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Program Participation Details for Retail Open Access


Please note that, by law, participation in Michigan’s Electric Customer Choice program is limited to no more than 10% of our previous calendar year’s weather adjusted sales.

Currently there is a waiting list to switch electric suppliers. If you’re interested in being added to the list, please call us at 800-805-0490.

The current status and allotment of switching suppliers is shown below in megawatt-hours (MWh) and updated daily.

ROA 10% Cap Tracking system (CTS) Report (Updated as of April 202021)

Consumers Energy 2020 Calendar Year Sales 35,039,345 MWh
Consumers Energy 2020 Weather Adjusted Retail Sales 34,763,615 MWh
Consumers Energy 2021 ROA Cap 3,476,361 MWh
Current Choice Participation Level (enrolled and active at 100%) 3,569,550 MWh
2021 Available Energy Allotments in MWh 0 MWh
Customers in Queue 3,472
Total Load in Queue 4,312,986 MWh

To find out information on Consumers Energy Year to Date Sales, see the 45 Day Report.

Switch Electric Suppliers


Review your options and consider your choices:

  • Visit the Michigan Public Service Commission (MPSC) website for a list of suppliers.
  • Choose a new supplier and contact them to begin service.
  • Check the contract to see if there are penalties for early termination.
  • You may switch suppliers once a month with proper notification. There is a $5.00 fee for each switch. Switch may only occur on the first day of a bill cycle.

If you have any questions, contact us.

PLEASE NOTE: Consumers Energy is not associated or affiliated with Alternate Electric Suppliers, and we do not recommend or endorse any of their products. If you purchase your electricity from an Alternate Electric Supplier, the price you pay will not be regulated by the MPSC.

How it Works

  • We deliver the supplier’s electricity to you.
  • Your new supplier may bill you separately for energy or you’ll receive a consolidated bill from us.
  • We’ll bill you for our delivery.
  • For more information email us or call 800-805-0490.

Technical Information

When you switch suppliers, you may be financially responsible for providing and installing a new electric meter. For more information on wireless telecommunication options please contact the Electric Customer Choice Department at ecc@cmsenergy.com or by calling 800-805-0490.

For detailed information on the Electric Customer Choice Program, see the Retailer Handbook.

Return to Consumers Energy


You are always welcome to return to Consumers Energy. Here is how to do it:

  • Contact your current supplier and let them know you want to return to Consumers Energy. Be sure to ask what the changeover process involves – it may require additional fees.
  • If you switch suppliers more than once during a six-month period, you will be charged a $10 switch fee.
  • After you return to Consumers Energy, your bill will include a line item called “Gas Cost Recovery”.