The upgraded meter installed on your business is designed to enhance reliability and improve your customer experience. These advanced meters are equipped with two-way communication capabilities, which means:
Select a due date for your bill
that fits your schedule and your budget.*
Myth 1 – The meters pose a potential health risk.
Fact 1 – The radio frequencies used to transmit data are the equivalent of one text message a day. The appropriate federal health and safety regulations provide assurance that the meters represent a safe technology. The frequency emissions are well below guidelines set by the Federal Communications Commission.
Myth 2 – My personal data is at risk with a meter.
Fact 2 – The meter contains no customer information, only use and operational status. All information transmitted to/from the meter is protected by a private, secure network. Customer information is matched to meter information within Consumers Energy, allowing for direct communication to only occur between the meter and Consumers Energy network.
Myth 3 – The meter will track and shut off specific devices within my home.
Fact 3 – The meters do not identify specific electronic devices and cannot turn off appliances at will. In the future, customers will be able to leverage customer programs that allow them to track their energy use, if they choose to participate.