We’re sorry, we’re experiencing technical difficulties that are resulting in occasional payment errors. Please try again later.

We’re sorry, we’re experiencing technical difficulties that are resulting in occasional payment errors. Please try again later.

We’re sorry, we’re experiencing technical difficulties that are resulting in occasional payment errors. Please try again later.

We’re sorry, we’re experiencing technical difficulties that are resulting in occasional payment errors. Please try again later.

Please Note: Previously saved payment methods are currently not showing due to technical difficulties. Please use Guest Pay for the time being.

Please Note: Previously saved payment methods are currently not showing due to technical difficulties. Please use Guest Pay for the time being.

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As of: 3:31 PM, 11/29/21

Account Management

Discover the Power of Consumers Energy’s Small Business Solutions


Consumers Energy Small Business Solutions puts more power in your hands with tools, resources and services designed to save you energy, time and money and even grow your business. Put the power of our business solutions to work for your success.

Create Account

Consumers Energy makes it easy to manage your business account

Pay Your Bill

Make a one-time payment or set up a recurring payment

Make a Payment

Understanding Your Bill


Payment Options

Payment Options

Pay how you want with a variety of easy payment options.

Find Ways to Pay

About Your Bill

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About Your Bill

Quick insights and tools to help you understand your bill.

Get Insights on Your Bill

Rates

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Rates

See all options for the best rates for your business.

Rate Options

Choose Your Due Date

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Choose Your Due Date

Choose the most convenient due date for your cash flow and budget.

Choose a Custom Due Date

Optimize Your Account


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Stay Up-to-Date

Stay up-to-date and in-the-know with outage, billing and account alerts via phone, text or email.

Get Started

How Can We Help You?


Give Us a Call

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Give Us a Call

Our Business Account Specialists are standing by to help. Call 800-805-0490.

Stop, Start, Transfer Service

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Stop, Start, Transfer Service

Are you moving and need to start, stop or transfer your service? Whether you have natural gas or electric service, we make it easy to do.

Get Started

Solutions for Your Small Business


Save Money & Energy

Our Small Business Efficiency program is a low-cost, turnkey, premiere service designed to bring you comprehensive energy and money saving solutions.

Apply Now

Manage Your Energy

Easily track your spending and efficiency goals with our Energy Dashboard. And create a personalized energy-savings plan to help your business’s bottom line.

Monitor Usage

Grow Your Business

SizeUp your business to its fullest potential with our free SizeUp market analytics tool. Gain invaluable marketing insights on your customers, competition and industry.

Experience Now

Michigan General Sales Tax Exemption/Refund


Do You Need A Michigan General Sales Tax Exemption Form?

Business customers are required to submit a copy of the Michigan General Sales Tax Exemption form to us if they are claiming an exemption. This ensures we have the tax exemption status on file, and are billing you accordingly. For more information about tax exemptions, visit the State of Michigan Department of Treasury website.

Please complete the Michigan General Sales Tax Exemption form and return it to:
Consumers Energy
One Energy Plaza, EP10-227
Jackson, MI 49201-2357

You can also submit the completed form by faxing it to us at 517-325-8008 or by emailing us.

If you have any questions, please contact us at 800-972-7751.

Are You Requesting a Refund?


If your account is currently taxable and it should be exempt, you may be entitled under Michigan law to receive a credit on your Consumers Energy account. We’re allowed to credit taxes paid for a period up to 48 months. In order to process a tax credit, we require the following:

  1. A letter on company letterhead identifying the Consumers Energy account number, service address and a period of time the refund is being requested.
  2. A completed Michigan Sales Tax Exemption form.
  3. If you’re acting on behalf of a Consumers Energy customer please contact us for Power of Attorney information.