MENU
- Emergencies:
- Call 9-1-1 and 800-477-5050
- 24 hours a day, 7 days a week
- Additional Emergency Info
- Outages
- Report or View Outages
- Other Contacts
- General, Business, Landlord,
Payment Locations, etc.
Start, Stop or Transfer Service
Whether you’re moving in or moving on, don’t spend time wondering if your utilities will keep up with you.
Move In, Move Out … Move On
It’s never been easier to start, stop or transfer your natural gas and electric service. Call us at 800-805-0490 to get started.
Commercial
Our customer service team is happy to help you. Contact them at 800-805-0490 or via email.
Landlord
Manage all the services for all of your properties from one place. We can make it happen.
Residential
Having your natural gas or electricity turned on, off or transferred has never been easier.
Get StartedNew Service
Need a meter, electric or natural gas line, or temporary service for new construction? Complete the application form to get started.
Gas Service Retirement
Need to permanently stop service or put it on hold? We’ll make it happen.
How We Keep Your Information Safe
To request service online, you’ll need your Social Security Number, and a valid driver’s license number or Michigan-issued photo ID.
Additional Service Request Options
You can also request service by calling us at 800-477-5050, faxing a notarized copy of a document(s) listed below to 877-635-9549 or visiting one of our direct payment offices. There you will be asked for one of the following:
- Social Security Number and valid driver’s license number
- Social Security Number and valid Michigan-issued photo ID
- Passport
- U.S. Military ID
- Native American Tribal ID
- Visa or Work Visa
- International driver’s license
- Employment authorization picture ID
- U.S. B1/B2 Visa/BCC/Border crossing picture ID/DHS (Department of Homeland Security Card)
- Permanent residence card
- Birth certificate and another form of above identification
Manage Your Business Account
Easily access quick links to pay your bill, transfer service and more.
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You’re on Your Way to Our Old Site
We’re still working on this part of the site. In the meantime, we’re sending you back to the old site. Check back soon for updates!