We are currently experiencing technical difficulties with outage communications. We are actively troubleshooting these system problems and apologize for the inconvenience. Thank you for your patience.
We are currently experiencing technical difficulties with outage communications. We are actively troubleshooting these system problems and apologize for the inconvenience. Thank you for your patience.
We are currently experiencing technical difficulties with outage communications. We are actively troubleshooting these system problems and apologize for the inconvenience. Thank you for your patience.
We are currently experiencing technical difficulties with outage communications. We are actively troubleshooting these system problems and apologize for the inconvenience. Thank you for your patience.
We're currently experiencing system issues which may result in website slowness. We're sorry for any inconvenience and ask that you try again later today.
We're currently experiencing system issues which may result in website slowness. We're sorry for any inconvenience and ask that you try again later today.
Start, Stop or Transfer Service
Whether you’re moving in or moving on, don’t spend time wondering if your utilities will keep up with you.
Move In, Move Out … Move On
It’s never been easier to start, stop or transfer your natural gas and electric service. Call us at 800-805-0490 to get started.
Landlord
Manage all the services for all of your properties from one place. We can make it happen.
Residential
Having your natural gas or electricity turned on, off or transferred has never been easier.
Get StartedNew Service
Need a meter, electric or natural gas line, or temporary service for new construction? Complete the application form to get started.
Gas Service Retirement
Need to permanently stop service or put it on hold? We’ll make it happen.
How We Keep Your Information Safe
Keeping your information safe is important to us, which is why we follow the standards outlined by the Fair and Accurate Credit Transactions Act (FACTA).
To request service online, you’ll need your Social Security Number, and a valid driver’s license number or Michigan-issued photo ID.
Additional Service Request Options
You can also request service by calling us at 800-477-5050, faxing a notarized copy of a document(s) listed below to 877-635-9549 or visiting one of our direct payment offices. There you will be asked for one of the following:
- Social Security Number and valid driver’s license number
- Social Security Number and valid Michigan-issued photo ID
- Passport
- U.S. Military ID
- Native American Tribal ID
- Visa or Work Visa
- International driver’s license
- Employment authorization picture ID
- U.S. B1/B2 Visa/BCC/Border crossing picture ID/DHS (Department of Homeland Security Card)
- Permanent residence card
- Birth certificate and another form of above identification
