Billing & Payment | Consumers Energy

How Your Bill Works

Payment and Bills Made Easier

Get Payment Confirmation by Text or Email

Pick the payment alerts and reminders you want. Then choose how you want to receive them.

Choose Alerts

Other Ways To Pay

Release of Customer Information Form

It is important for us to do what we can to better protect your data privacy. As of October 2022, we require that the owner of the account must approve spouses to make changes and updates when speaking with a Customer Service Representative. Please fill out our Release of Customer Information form if you would like to allow permission for your spouse to call us.

View Form

Shut-Off and Reconnection Information

Special Programs

Veterans Programs

If you’re a veteran or are currently serving, there are special programs just for you.

See Our Veterans Programs

Programs for Seniors

You may be able to get a protection plan, financial help or bill credits.

See Our Senior Programs

Peak Power Savers Programs

Check out our programs that can save you money by helping you manage when you use energy.

See Our Peak Power Savers Programs

Pay Your Bill

How Your Bill Works

About Your Bill

Rates

Reading a Meter

Payment and Bills Made Easier

Create an Online Account

Get Help Paying Your Bill

Paperless Billing

Choose Your Own Due Date

Other Ways To Pay

Ways to Pay

Smooth Out Your Payments

Payment Locations

Release of Customer Information Form

Release of Customer Information Form

Shut-Off and Reconnection Information

Learn How to Avoid a Shut-Off, and How to Reconnect Service if Shut-Off

Special Programs

Veterans Programs

Programs for Seniors

Peak Power Savers Programs