All Resources Deployed to Focus on Northern Michigan to Target Hardest Hit Areas
We are shifting the focus of our restoration efforts fully on the hardest hit areas impacted by the brutal weather system that brought high winds, ice, and snow to northern Michigan Sunday and Monday.
Deploying nearly all company and contractor resources to northern Michigan today, over 700 crews are working 16-hour shifts to restore power in primarily Alcona, Crawford, Iosco, Manistee, Missaukee, Ogemaw, Osceola, Roscommon, Wexford counties.
“Now that conditions are safe to do so, we are fully deployed on the ground today in northern Michigan working around the clock to restore service to our hardest hit customers as quicky and safely as possible,” said Jean Kang, vice president of generation operations for Consumers Energy. “Despite frigid temperatures, we expect weather conditions will improve over the next 24 hours and allow us to make significant progress in the hardest hit areas.”
Impacted customers are encouraged to call 2-1-1 to locate a warming center in their area.
Consumers Energy has mobile command centers and storm trailers in Houghton Lake and Cadillac in addition to an emergency response unit providing communities with much needed aid throughout the day and will continue restoration efforts and damage assessments until every customer’s power is back on. A storm trailer is also stationed in Alcona County.
Our values of Caring, Empowered, Deliberate, Agility, and Ownership are alive and well in our culture today. We’re working to ensure our employees can experience them every day. They align with CMS Energy’s strategy and drive all our actions.
Caring
We embody care, love, and joy with our co-workers, our customers, our planet, and our work.
Ways We Put It Into Action:
We mentor and coach each other and deliver honest feedback.
We’re always present and we trust each other.
We engage deeply with our co-workers.
Empowered
We empower every employee to make decisions that benefit our triple bottom line: people, planet, profit.
Ways We Put It Into Action:
We share company information honestly and transparently.
We enable people to ask “why” and seek to understand.
We share the company’s goals and empower the team to reach them.
Deliberate
We prioritize, plan, and execute in accordance with our standards in a world-class way.
Ways We Put It Into Action:
We create plans that deliver predictable outcomes.
We seek multiple perspectives and build consensus.
We consider each person’s well-being and recognize achievement along the way.
Agility
We anticipate change and create new solutions.
Ways We Put It Into Action:
We plan for exceptions.
We prepare for changes and help teams adapt.
We change course if needed to ensure success.
Ownership
We hold ourselves personally accountable to exceed our commitment to our triple bottom line of people, planet and profit.
Ways We Put It Into Action:
We win and lose as a team.
We demonstrate accountability and follow through.
We own the company’s financial success.
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