We're experiencing intermittent issues with customers making payments and updating account balances after payment. We're sorry for any inconvenience & ask that you return later to complete your transaction.

We're experiencing intermittent issues with customers making payments and updating account balances after payment. We're sorry for any inconvenience & ask that you return later to complete your transaction.

We're experiencing intermittent issues with customers making payments and updating account balances after payment. We're sorry for any inconvenience & ask that you return later to complete your transaction.

We're experiencing intermittent issues with customers making payments and updating account balances after payment. We're sorry for any inconvenience & ask that you return later to complete your transaction.

We're experiencing intermittent issues with customers making payments and updating account balances after payment. We're sorry for any inconvenience & ask that you return later to complete your transaction.

We're experiencing intermittent issues with customers making payments and updating account balances after payment. We're sorry for any inconvenience & ask that you return later to complete your transaction.

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As of: 9:37 AM, 4/19/24

Culture

Our Cultural Values

Our values of Caring, Empowered, Deliberate, Agility, and Ownership are alive and well in our culture today. We’re working to ensure our employees can experience them every day. They align with CMS Energy’s strategy and drive all our actions.

Caring

icon green heart

We embody care, love, and joy with our co-workers, our customers, our planet, and our work.

Ways We Put It Into Action:

  • We mentor and coach each other and deliver honest feedback.
  • We’re always present and we trust each other.
  • We engage deeply with our co-workers.

Empowered

icon green raising flag

We empower every employee to make decisions that benefit our triple bottom line: people, planet, profit.

Ways We Put It Into Action:

  • We share company information honestly and transparently.
  • We enable people to ask “why” and seek to understand.
  • We share the company’s goals and empower the team to reach them.

Deliberate

icon green magnifying glass

We prioritize, plan, and execute in accordance with our standards in a world-class way.

Ways We Put It Into Action:

  • We create plans that deliver predictable outcomes.
  • We seek multiple perspectives and build consensus.
  • We consider each person’s well-being and recognize achievement along the way.

Agility

icon green agility arrow

We anticipate change and create new solutions.

Ways We Put It Into Action:

  • We plan for exceptions.
  • We prepare for changes and help teams adapt.
  • We change course if needed to ensure success.

Ownership

icon green hand check

We hold ourselves personally accountable to exceed our commitment to our triple bottom line of people, planet and profit.

Ways We Put It Into Action:

  • We win and lose as a team.
  • We demonstrate accountability and follow through.
  • We own the company’s financial success.