Account

Log In

User IDForgot User ID?

PasswordForgot Password?

Remember Me

Don't have an account? Create a Profile

Quick Links
My Account
Helpful Resources

Contact

Emergencies:
Call 9-1-1 and 800-477-5050
24 hours a day, 7 days a week
Additional Emergency Info
Outages
Report or View Outages
Other Contacts
Leave Feedback

Customer Contacts
General
Business
- Call 800-805-0490
- (M-F, 7 a.m. - 5:30 p.m.; Sat, 8 a.m. - 4:30 p.m.)
Landlord
- Call 855-477-9027
- (M-F, 7 a.m. - 6:30 p.m.; Sat, 8 a.m. - 2 p.m.)

Log In

User IDForgot User ID?

PasswordForgot Password?

Remember Me

Don't have an account?
Create a Profile
Pay Bill
- Pay Online Now
- With or without an online account
- Pay by Text
- Setup your account to enable
- Payment Locations
- Find offices or authorized agents
- Pay by Phone
- Call 866-329-9593
- Pay by Mail
- Send check or money order to:
- Consumers Energy Payment Center
  
  PO Box 740309
  
  Cincinnati, OH 45274-0309
- Billing Options
- Other helpful topics
- Payment Reminders
- Sign up for alerts
- Emergencies:
- Call 9-1-1 and 800-477-5050
- 24 hours a day, 7 days a week
- Additional Emergency Info
- Outages
- Report or View Outages
- Other Contacts
- General, Business, Landlord, etc
- Leave Feedback
- We want to hear from you!

Dashboard
Account History
Billing Options
Energy Use Details

Personal Information
Payment Methods
Alert Preferences

Online payment & other services are unavailable until 6 a.m. Oct. 23 for a security and service upgrade. We’re sorry for the inconvenience.

Learn More ×

Online payment & other services are unavailable until 6 a.m. Oct. 23 for a security and service upgrade. We’re sorry for the inconvenience.

Learn More ×

Residential
X
BUSINESS
X
COMMUNITY
X
COMPANY
X

Electric and Natural Gas Service Territories

Consumers Energy Electric and Natural Gas Service Territories

Log In

User IDForgot User ID?

PasswordForgot Password?

Remember Me

Residential
Billing & Payment
Programs & Services
Save Money & Energy
Renewable Energy
Start, Stop or Transfer Service
Avoiding Scams

BUSINESS
Account Management
Energy Efficiency
Products & Services
Avoiding Scams
Business Center
Customer Service
Smart Energy

COMMUNITY
Safety
Education
Foundation
Sustainability

COMPANY
Who We Are
What We Do
Careers
Become a Supplier
Media
Reliability
Economic Development

GENERAL INFORMATION
800-477-5050
M-F: 7 a.m. - 6 p.m.

Sat: 8 a.m. - 2 p.m.
Email Us

BUSINESS
800-805-0490
M-F: 7 a.m. - 5:30 p.m.

Sat: 8 a.m. - 4:30 p.m.
Email Us

© 2017 Consumers Energy
Privacy
Contact
Terms Of Use

You’re on Your Way to Our Old Site

We’re still working on this part of the site. In the meantime, we’re sending you back to the old site. Check back soon for updates!

Continue