Peak Power Savers® Generator Program Terms And Conditions
Consumers Energy’s (“Company”) Generator program (“Program”) is voluntary and governed by rules approved by the Michigan Public Service Commission (“MPSC”) in the Company’s Rate Book for Electric Service and any applicable MPSC orders.
The program is subject to the following terms and conditions:
ENROLLMENT & DE-ENROLLMENT:
Enrollment is voluntary. Customers must receive electric service from the Company on a rate eligible to enroll in the Program and must continue to maintain service on an eligible rate for the duration of their enrollment. Customers must not participate in any other Company offering that makes them ineligible to participate in the Program. Customer eligibility to participate in the Program is determined solely by The Company, and participating customers may be de-enrolled at any time at the Company’s discretion. The customer will be required to provide contact information needed to receive mandatory program communication, as described below.
Program participants are free to de-enroll from the program at any time. To request de-enrollment please call 877-789-9833.
ENERGY SAVINGS DAYS:
Participating customers agree to participate in “Energy Savings Event” days. Such events will be determined by the Company or in response to an electrical emergency.
DEVICE:
I shall allow an authorized Consumers Energy licensed electrician to install a device on my whole-home generator to simulate a power failure in order for the generator to provide all energy to the home during periods of high electricity demand. This is called an Energy Saving Event day. Event days typically occur on non-holiday weekdays between noon and 8 p.m., but event days could occur at any time in the case of an electric emergency. Event days typically take place between June and September, last up to four hours and will not exceed 50 cumulative hours annually.
INCENTIVE:
Please allow 6-8 weeks after the device install for the processing of your incentive. This processing may take longer if required documentation or information on the application is missing. Please call 877-789-9833 if you have any questions about the device or incentive.
PROGRAM COMMUNICATIONS:
Customer agrees to receive mandatory program communications and to provide and maintain valid contact information for such communications. By enrolling, customer accepts the Company’s Electronic Communications Terms & Conditions including but not limited to those provisions regarding live and automated voice notifications and text messages when the customer provides a phone number (both land line and wireless). Network and other data or text charges may apply.
INFORMATION RELEASE:
Customer agrees that Consumers Energy may include customer's name, address, Consumers Energy account number, Consumers Energy services and resulting energy savings (“Information”) in a database hosted by a contractor of Consumers Energy, and such Information may be included in reports or other documentation submitted to the Michigan Public Service Commission (“Reports”). Consumers Energy will treat such information as confidential and the Information in the Reports shall only be in the aggregate.
LIMITATION OF LIABILITY:
Consumers Energy's liability is limited to paying the incentive specified. In no event will Consumers Energy be liable whether in contract, tort (including negligence), strict liability, warranty or otherwise for any direct, indirect, special, incidental or consequential damages connected with or resulting from participation in this program. Consumers Energy reserves the right to not pay the incentive if the application form and all required additional information are not complete and accurate.
WARRANTIES:
Consumers Energy does not warrant the performance of installed equipment, expressly or implicitly. Consumers Energy makes no warranties or representations of any kind, whether statutory, expressed or implied, including without limitation, warranties of merchantability or fitness for a particular purpose regarding the generator equipment provided by a manufacturer or vendor. Contact your contractor for details regarding equipment performance and warranties.
PROPERTY RIGHTS:
Customer represents that he/she has the right to complete and/or install the energy-saving measures on the property on which those measures are completed and/or installed.
CUSTOMER'S CERTIFICATION:
Customer certifies and agrees that all information is true and that he/she has conformed to all program and equipment requirements listed below:
AMI Electric Meter
Generator eligibility requirements: Generator must be in good working order and provide energy to my entire home. It must also be fueled by natural gas or propane, have an automatic power transfer switch and a minimum capacity of 12kW. The generator has been and shall be maintained to manufacturer’s specifications including the performance all recommended maintenance. The generator installation date must not be older than 5 years at time of enrollment.