Keeping your personal information safe and secure is a top priority for us. That’s why after you log in to your account, all of your transactions are encrypted and take place on a secure server. That means communications between your computer and Consumers Energy are converted to a secure and non-readable digital format for your protection.
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Your payment will be applied to your Consumers Energy account on your payment date. It may take 2-3 business days to appear on your bank statement.