Consumers Energy Prepared for All-Hands-on-Deck Restoration Effort After Powerful Michigan Ice Storm
Consumers Energy Prepared for All-Hands-on-Deck Restoration Effort After Powerful Michigan Ice Storm
JACKSON, Mich. Thursday, February 23, 2023
Consumers Energy has restored more than 21,000 customers after an ice storm caused extensive damage across the state Wednesday night and Thursday morning. The energy provider continues to evaluate the damage this morning as more than 300 crews mobilize to restore power.
“We are responding to the damage caused by this storm with an all-hands-on-deck effort to restore power as quickly and as safely as possible,” said Melissa Gleespen, one of Consumers Energy’s Officers in Charge for the event. “We understand how frustrating a power outage can be, and we are grateful for our customers’ patience and understanding as our crews work deliberately to get the lights back on.”
About a half-inch of ice – equivalent to the weight of a baby grand piano – covered Michigan’s southern counties, resulting in more than 5,700 downed wires and more than 215,000 outages. The energy provider is closely monitoring the forecasts for strong wind gusts and tree branches moving as ice melts, which could cause further damage.
Gleespen urged people to stay at least 25 feet away from downed power lines, keep children and pets away, and report the issue by calling 9-1-1 and Consumers Energy at 800-477-5050. Consumers Energy also asks the public to keep a safe distance from crews working along Michigan roads today.
Customers can report an outage and check the status of outage by visiting www.ConsumersEnergy.com/OutageCenter or through the Consumers Energy app. Estimated restoration times can vary based on damage assessments and changing weather conditions.
Customers can also sign up to get outage alerts and restoration times sent to a phone, email or text message, Text ‘REG' to 232273 or visit www.ConsumersEnergy.com/alerts.
Consumers Energy urges the public to keep important safety tips in mind:
- Be alert to crews working along roads. Drivers should slow down or stop and wait for oncoming traffic to clear so they safely can go past workers on roadsides.
- Customers should call 2-1-1 if they are looking for help connecting to resources that offer assistance in your community, including warming centers. 2-1-1 is a free statewide service.
- Never use a generator in an attached garage, basement, enclosed patio or near any air intakes. Doing so could cause a generator to produce hazardous levels of carbon monoxide, an odorless, colorless and deadly gas. Read more guidance on safe generator use here.
- Consumers Energy will trim or remove trees interfering with electric restoration activities. Once safe to do so, clean-up of debris from tree trimming or removal during a storm emergency is the responsibility of individual property owners.
- In some cases, the mast that holds the electric service wires to a home or business may have been damaged or torn away. Crews will reconnect the wires to a home, but only a licensed electrician can repair or replace a mast or a cable.
Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.7 million of the state’s 10 million residents in all 68 Lower Peninsula counties.
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Media Contacts: Josh Paciorek, 517-243-9036, or Brian Wheeler, 517-740-1545
The next news release is scheduled for 4 p.m. Thursday, February 23.
For more information about Consumers Energy, go to ConsumersEnergy.com.