Sign in for the best experience

Don't have an account? Create a Profile

Account & Billing View or pay bill Billing and Payment Energy dashboard Payment Plans & Assistance Residential Rate Options Start, Stop or Transfer Service Account Details Savings & Clean Energy Save Money & Energy Rebates & Discounts Compare programs Renewable Energy Electric Vehicles Energy Supply Plan Online Store Outages & Safety Report an issue Safety Outage Credits Scheduled Outages Tree Maintenance Safety in Your Home

Residential Business

Pay bill Outage Shop Log In

Residential Business

Account & Billing

View or pay bill Billing and Payment Energy dashboard Payment Plans & Assistance Residential Rate Options Start, Stop or Transfer Service Account Details

Savings & Clean Energy

Save Money & Energy Rebates & Discounts Compare programs Renewable Energy Electric Vehicles Energy Supply Plan Online Store

Outages & Safety

Report an issue Safety Outage Credits Scheduled Outages Tree Maintenance Safety in Your Home

More Alerts

Thank you for reporting suspected energy theft.

Back to the Energy Theft form

ABOUT US
Who We Are
Reliable Energy
Hometown Service
Energy Supply Plan
Sustainability
Natural Gas Operations
Electric Generation
Appliance Service Plan

COMMUNITY ENGAGEMENT
Foundation
Corporate Giving
Education Resources

NEWS
Media Resources
Blog

WORK WITH US
Careers
Diversity & Inclusion
Economic Development
Pole Attachments
Become a Supplier
Become a Trade Ally
Surplus Sales
Lab Services

GENERAL/RESIDENTIAL
800-477-5050
M-F: 7 a.m. - 6 p.m.

BUSINESS
800-805-0490
M-F: 8 a.m. - 4:30 p.m.

ADDITIONAL CONTACTS >

© 2025 Consumers Energy

Privacy
Accessibility Statement
Contact
Terms Of Use
Security
Social Media Guidelines

*Appliance Service Plan is not regulated by the Michigan Public Service Commission. Appliance Service Plan does not affect your regulated utility service.

For the best performance on this website and others, please upgrade your browser. For suggestions to find the best web browser for you click here.