COVID-19 Update: We do not anticipate an impact to our energy services and have implemented guidelines to keep customers & employees safe.

COVID-19 Update: We do not anticipate an impact to our energy services and have implemented guidelines to keep customers & employees safe.

COVID-19 Update: We do not anticipate an impact to our energy services and have implemented guidelines to keep customers & employees safe.

COVID-19 Update: We do not anticipate an impact to our energy services and have implemented guidelines to keep customers & employees safe.

We're currently experiencing technical difficulties with our Payment Balance Reporting both online and through our call center. Please check online again later tonight to see your correct payment balance.

We're currently experiencing technical difficulties with our Payment Balance Reporting both online and through our call center. Please check online again later tonight to see your correct payment balance.

Outage alert icon

As of: 11:25 PM, 9/20/20 learn more

Outage Credit

Consumers Energy electric customers, who meet any of the following criteria, may qualify for a customer outage credit:

Service interrupted for more than 120 hours (five days) during catastrophic conditions (10 percent or more of a utility's customers affected) Service interrupted for more than 16 hours during normal conditions Service interrupted 8 or more times in a 12-month period

Let us know what type of outage you experienced
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