We're aware of intermittent slowness when attempting payment related transactions. We're sorry for any inconvenience and ask that you try again later today.

We're aware of intermittent slowness when attempting payment related transactions. We're sorry for any inconvenience and ask that you try again later today.

We're aware of intermittent slowness when attempting payment related transactions. We're sorry for any inconvenience and ask that you try again later today.

We're aware of intermittent slowness when attempting payment related transactions. We're sorry for any inconvenience and ask that you try again later today.

We are currently experiencing technical difficulties with processing payments. While troubleshooting is underway, please return later this afternoon to complete your transaction. We apologize for the inconvenience!

We are currently experiencing technical difficulties with processing payments. While troubleshooting is underway, please return later this afternoon to complete your transaction. We apologize for the inconvenience!

Outage alert icon

As of: 5:36 PM, 3/1/21

Outage Credit

Consumers Energy electric customers, who meet any of the following criteria, may qualify for a customer outage credit:

Service interrupted for more than 120 hours (five days) during catastrophic conditions (10 percent or more of a utility's customers affected) Service interrupted for more than 16 hours during normal conditions Service interrupted 8 or more times in a 12-month period

Let us know what type of outage you experienced
Customer Information