Our Natural Gas Rate Request and You

Natural Gas Rate Request – What It Means for You

Keeping energy safe, reliable, and affordable now and in the future.

We’re upgrading Michigan’s natural gas system to make it safer and more reliable for the future. We’ve asked the Michigan Public Service Commission (MPSC) to adjust natural gas rates to make this happen.

No Immediate Impact
This request starts a 10-month review process before any rate changes take effect. At the end of the process, we’ll let customers know about any changes to their bill. 

Why We’re Making This Request


We deliver natural gas to over 1.8 million Michigan homes and businesses. To keep service reliable, we’re: 

speaker image

Replacing thousands of service lines

We will be upgrading thousands of lines that connect homes and businesses to our system.

speaker image

Replacing hundreds of miles of large pipelines

We will be modernizing and upgrading hundreds of miles of gas pipelines. This will include the Four Cities Metro Pipeline in Oakland and Macomb counties.

speaker image

Adding cost-effective technology

We will be adding technology to help lower costs such as remote control valves that quickly shut off parts of the system when needed.

speaker image

Modernizing pressure facilities

Updating pressure facilities helps natural gas flow more safely to homes and businesses.

speaker image

Updating or retiring old gas storage wells

Newer storage wells allow us to buy and store natural gas in the summer when rates are lower. These savings are then passed along to our customers.

These upgrades create jobs, help Michigan’s economy, protect the environment and control the cost of energy. Our innovative use of technology helps keep rates as low as possible.

Our Commitment to Reliability

Understanding Your Bill


Your natural gas bill has three main parts:

  1. Gas Cost Recovery – The price we pay for the natural gas itself.
  2. Distribution – Costs to run and maintain pipelines and storage.
  3. Customer Charge – Billing and metering costs, a fixed monthly fee.

You can log in to your account to see your energy use over the past 13 months. This helps you spot patterns, plan your budget, and manage energy use.

 

Helping You Manage Costs


We offer flexible options for you to get help and reduce your energy use.

hand with heart in the middle

Payment Assistance

Click the button below to get help paying your bill. You can also call 2-1-1 or visit mi211.org to connect with local nonprofits

See Assistance Options See Assistance Options
piggy bank

My Personalized Offerings

Learn about payment options, alerts, rebates, assessments, and tips that help save energy.

See Your Offerings See Your Offerings
Consumers energy worker at a natural gas facility

How We Offset Rate Increases

We buy most of our winter gas in summer when prices are lower. Then, we store it so customers avoid higher winter costs. We pass the savings right along to customers with no profit added. 

Our Promise

We know no one wants higher bills. But we also know customers count on us every day. By upgrading our system, we keep natural gas safe, reliable, and affordable for Michigan families and businesses now and in the future.