Property rights delay installation of new energy service more often than any other factor. Property rights include easements, right of ways and permits.

One of the best ways to help your service installation move forward is for you to contact your neighbors early in the process to obtain required easements. Your Project Coordinator can give you suggestions on how to go about contacting your neighbors. It is well worth your effort, to help avoid potential delays of weeks or months.

If you haven’t purchased property yet, we recommend you investigate needed permits, easements and Right of Way documents before you purchase.

Installing conduit could help avoid possible installation delays and potentially save you money, especially in the winter months when the cost of trenching increases. To learn more, view our Why You Should Consider Installing Your Own Conduit video on our Service Connection Videos page.

While installing conduit may be a great option in certain situations, it must be discussed with your project coordinator in the Scoping Phase of your project to determine if installing conduit is appropriate for your project. Each system – electric or gas – has different code and construction requirements that are specific to your job, and proper coordination ensures the correct approach is used. To avoid additional costs and delays, never purchase or install conduit prior to receiving a finalized design and the Conduit Criteria Guidelines from your project coordinator.

All facilities must be marked or staked.

If any staking is destroyed or missing; crews will not be able to conduct work.

Another common issue, materials along a marked, proposed trench. This is more common in lake front neighborhoods or anywhere where smaller lots are common, which is one reason owner installed conduit is encouraged.