We're experiencing technical difficulties with our Start/Transfer Service online and through our Call Centers. Please try again online later this evening.

We're experiencing technical difficulties with our Start/Transfer Service online and through our Call Centers. Please try again online later this evening.

We're experiencing technical difficulties with our Start/Transfer Service online and through our Call Centers. Please try again online later this evening.

We're experiencing technical difficulties with our Start/Transfer Service online and through our Call Centers. Please try again online later this evening.

We're currently experiencing technical difficulties with our Payment Balance Reporting both online and through our call center. Please check online again later tonight to see your correct payment balance.

We're currently experiencing technical difficulties with our Payment Balance Reporting both online and through our call center. Please check online again later tonight to see your correct payment balance.

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As of: 1:28 PM, 10/20/20

Budget Plan

Budget Plan at a Glance


First We Calculate Your Monthly Payment

We calculate a consistent payment plan based on your past energy use, accounting for weather. Learn More

Every 4 Months We Review Payment vs Use

We review your energy use vs payment plan every quarter, and make adjustments to your payment if necessary. Learn More

Every 12 Months We Balance Your Account

Whether you have used less energy than you paid for or more, we’ll make sure your payment arrangement is accurate. Learn More

Enroll Any Time


Enrollment is Easier Than Ever

You don’t have to wait for a special enrollment period to get started with the Budget Plan. We can get you started any time.

If you have a past due balance less than $75, you can still enroll in the Budget Plan.

If your past due balance is less than $75, it can be rolled into your Budget Plan payment arrangement. However, if your past due balance is more than $75 you will need to reduce that balance below $75 before you can enroll. For information about payment assistance and programs that can help you lower your past due amount, click here.

Please Note: If you have defaulted on your payment twice in the past 12 months, you will not be allowed to enroll in the Budget Plan.

How We Calculate Your Payment


  • We add up all of your energy bills for the past 12 months

  • We add in a weather factor amount to prepare for Michigan’s unpredictable and severe weather.

  • We divide it by 12 to arrive at your consistent payment.

We Review Your Payment Every 4 Months


Every 4 Months We Compare Your Payment with Your Actual Energy Use.

If your actual energy use is more than $25 higher or $25 lower than your Budget Plan payment, your payment arrangement could be adjusted. To see your adjusted payment, just check the account information of your bill, or your account dashboard online.

After 1 Year We Balance Your Account


  • If you have used more energy than you have paid for:

    We will roll the extra amount you owe into your new Budget Plan payment.

    If you choose not to re-enroll we will add the amount you owe to your next energy bill.

  • If you have used less energy than you have paid for:

    We will apply a credit to your next bill(s) until the credit is cleared.

Have Questions? We’re Here to Help.

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