We're currently experiencing system issues which may result in website slowness. We're sorry for any inconvenience and ask that you try again later today.
We're currently experiencing system issues which may result in website slowness. We're sorry for any inconvenience and ask that you try again later today.
We're currently experiencing system issues which may result in website slowness. We're sorry for any inconvenience and ask that you try again later today.
We're currently experiencing system issues which may result in website slowness. We're sorry for any inconvenience and ask that you try again later today.
We are intermittently experiencing technical difficulties with processing payments. If you receive an error, please return later this evening to view your updated balance and make a payment if needed. We apologize for the inconvenience!
We are intermittently experiencing technical difficulties with processing payments. If you receive an error, please return later this evening to view your updated balance and make a payment if needed. We apologize for the inconvenience!
Budget Plan
Budget Plan at a Glance
First We Calculate Your Monthly Payment
We calculate a consistent payment plan based on your past energy use. We also take weather into account. See Your Payment
Every 4 Months We Review Payment vs Use
We compare your energy use and payment plan every three months. Then, we adjust your payment if needed. Our Review Process
Every 12 Months We Balance Your Account
Whether you have used less energy than you paid for or more, we’ll make sure your payment arrangement is correct. Balancing Your AccountIf your past due balance is less than $75, it can be rolled into your Budget Plan payment plan. However, if your past due balance is more than $75 you will need to lower your balance below $75 before you can enroll. For information about payment assistance and programs that can help lower your past due amount, please visit our Payment Plans & Assistance page.
Please Note: If you have defaulted on your payment twice in the past 12 months, you will not be able to enroll in the Budget Plan.
How We Calculate Your Payment
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We add up all of your energy bills from the past 12 months
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We add in a weather factor amount. This is to prepare for Michigan’s unpredictable and severe weather.
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We divide it by 12 to arrive at your consistent payment.
We Review Your Payment Every 4 Months
Every 4 Months We Compare Your Payment with Your Actual Energy Use.
If your actual energy use is $25 higher or more or $25 lower or less than your Budget Plan payment, then your payment could be adjusted. To see your adjusted payment, just check the account information of your bill, or see your account dashboard online.
After 1 Year We Balance Your Account
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If you have used more energy than you have paid for:
- We will roll the extra amount you owe into your new Budget Plan payment.
- If you choose not to re-enroll we will add the amount you owe to your next energy bill.
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If you have used less energy than you have paid for:
- We will apply a credit to your next bill(s) until the credit is gone.
