We're experiencing intermittent issues with customers making payments and updating account balances after payment. We're sorry for any inconvenience & ask that you return later to complete your transaction.

We're experiencing intermittent issues with customers making payments and updating account balances after payment. We're sorry for any inconvenience & ask that you return later to complete your transaction.

We're experiencing intermittent issues with customers making payments and updating account balances after payment. We're sorry for any inconvenience & ask that you return later to complete your transaction.

We're experiencing intermittent issues with customers making payments and updating account balances after payment. We're sorry for any inconvenience & ask that you return later to complete your transaction.

We're experiencing intermittent issues with customers making payments and updating account balances after payment. We're sorry for any inconvenience & ask that you return later to complete your transaction.

We're experiencing intermittent issues with customers making payments and updating account balances after payment. We're sorry for any inconvenience & ask that you return later to complete your transaction.

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As of: 4:32 PM, 2/26/24

Budget Plan

Budget Plan at a Glance


First We Calculate Your Monthly Payment

We calculate a consistent payment plan based on your past energy use. We also take weather into account. See Your Payment

Every 4 Months We Review Payment vs Use

We compare your energy use and payment plan every three months. Then, we adjust your payment if needed. Our Review Process

Every 12 Months We Balance Your Account

Whether you have used less energy than you paid for or more, we’ll make sure your payment arrangement is correct. Balancing Your Account

Enroll Any Time


If your past due balance is less than $75, it can be rolled into your Budget Plan payment plan. However, if your past due balance is more than $75 you will need to lower your balance below $75 before you can enroll. For information about payment assistance and programs that can help lower your past due amount, please visit our Payment Plans & Assistance page.

Please Note: If you have defaulted on your payment twice in the past 12 months, you will not be able to enroll in the Budget Plan.

How We Calculate Your Payment


  • We add up all of your energy bills from the past 12 months

  • We add in a weather factor amount. This is to prepare for Michigan’s unpredictable and severe weather.

  • We divide it by 12 to arrive at your consistent payment.

We Review Your Payment Every 4 Months


Every 4 Months We Compare Your Payment with Your Actual Energy Use.

 

At that time, your payment could be adjusted based on usage. To see your adjusted payment, just check the account information of your bill, or see your account dashboard online.

After 1 Year We Balance Your Account


  • If you have used more energy than you have paid for:

    • We will roll the extra amount you owe into your new Budget Plan payment.
    • If you choose not to re-enroll we will add the amount you owe to your next energy bill.

  • If you have used less energy than you have paid for:

    • We will apply a credit to your next bill(s) until the credit is gone.

Have Questions? We’re Here to Help.

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