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We're experiencing technical difficulties with our Start/Transfer Service online and through our Call Centers. Please try again online later this evening.

We're experiencing technical difficulties with our Start/Transfer Service online and through our Call Centers. Please try again online later this evening.

We're experiencing technical difficulties with our Start/Transfer Service online and through our Call Centers. Please try again online later this evening.

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We're currently experiencing technical difficulties with our Payment Balance Reporting both online and through our call center. Please check online again later tonight to see your correct payment balance.

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As of: 7:55 AM, 9/28/20

Save all year long by managing your electricity use

Best if you actively manage your
electricity use

The Smart Hours Rate at a Glance


Engaged Customers Can Save All year

If you don’t mind managing your electricity use throughout the year, you get a lower rate during off-peak times that could lower your bill.

Great if You Don’t Mind Shifting Electricity Use

If you’re not at home during the day or able to shift electric use outside of on-peak times, this could be a good rate for you.

The Best Rate for Plug-in Electric Vehicles

With lower rates at night, when most charge their PEVs, this is our recommended rate if you have a Plug-in Electric vehicle.

What is the Smart Hours Rate?


If you don’t mind managing your electricity use, you could shift your use and save all year long with the Smart Hours rate. Take advantage of a lower off-peak rate by shifting your electricity use away from peak hours:

  • June - September: Weekdays, from 2 to 7 p.m. when electricity will cost about five cents more per kilowatt hour, compared to off-peak times.
  • October - May: Weekdays, from 2 to 7 p.m. when electricity will cost about one cent more per kilowatt hour, compared to off-peak times.

Rate Code on Your Bill: 1040

If you were formerly on our Time of Use Rate (Rate Code RT1010 on your bill), here’s what changed:

Beginning in June 2020, we replaced your current Time of Use Rate (1010 on your bill) with the new Smart Hours Rate (1040 on your bill). There is nothing you need to do on your end. Just like the rate you are used to, the new rate encourages you to take advantage of lower-cost electricity available at certain times of day to help lower your bill.

Save When Charging Your PEV


If you are one of the growing numbers of PEV owners in Michigan, the Smart Hours rate is the best way for you to save when charging your vehicle. After 11 p.m. you can take advantage of low energy rates and charge your electric vehicle while you sleep.