We're experiencing intermittent issues with customers making payments and updating account balances after payment. We're sorry for any inconvenience & ask that you return later to complete your transaction.
We're experiencing intermittent issues with customers making payments and updating account balances after payment. We're sorry for any inconvenience & ask that you return later to complete your transaction.
We're experiencing intermittent issues with customers making payments and updating account balances after payment. We're sorry for any inconvenience & ask that you return later to complete your transaction.
We're experiencing intermittent issues with customers making payments and updating account balances after payment. We're sorry for any inconvenience & ask that you return later to complete your transaction.
We're experiencing intermittent issues with customers making payments and updating account balances after payment. We're sorry for any inconvenience & ask that you return later to complete your transaction.
We're experiencing intermittent issues with customers making payments and updating account balances after payment. We're sorry for any inconvenience & ask that you return later to complete your transaction.
AC Peak Cycling Program
Get Rewarded with AC Peak Cycling
On select summer days when electric demand is highest, your AC unit will use less energy for a few hours. In exchange, you can earn $32 in bill credits each summer. Plus, you’ll get a $25 gift card after set up.
Enroll NowHow It Works
Confirm Eligibility
Residential customers are eligible if:1. We provide your home’s electricity, and
2. You have central AC
Once enrolled, we will schedule your device installation. This allows us to communicate with your AC unit.
An Event Day Is Called
On days when electric demand is high, we may need to call an Energy Savings Event. You’ll be notified ahead of time. During the Event, the device attached to your AC will activate – you don’t have to do a thing. The device will reduce your AC output by 40-75% to help manage energy use.
Earn Incentives & Bill Credits
We will send you a $25 gift card after your device is installed plus you will earn an $8 bill credit every month from June through September. Even if we don’t call an Energy Savings Event, you’ll still receive this monthly credit!How AC Peak Cycling Helps Lower Your Energy
Watch this short video to learn how the program makes an impact and what you can expect when you enroll.
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Once enrolled, you don’t have to do a thing. So, it’s an easy way to manage your energy use and earn bill credits.
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You’ll be notified when an Energy Savings Event is going to happen.
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The device will only activate during an Event. At all other times, your AC will operate normally.
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Events usually last up to four hours. And when it’s over, your AC output will return to normal.
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We try to limit the number of Energy Savings Events that happen each summer. In 2023, we only had one event.
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AC Peak Cycling participants make a real difference by stepping up when the need is greatest. During an Event, together we offset the electricity equal to a small power plant.
AC Peak FAQ
Peak demand is the time of day when customers use the most electricity. This is most common during air conditioning season, from June through September, during the late afternoon (2 – 7 p.m.). Electric demand can also spike during especially cold days. Reducing energy use during peak demand hours lowers stress on the electric grid and shifts energy use to less expensive off-peak times.
Events are planned when energy use is expected to be the highest, is in short supply, will be expensive or in response to an electrical grid emergency.
Energy Savings Events are usually in the summer months of June through September. They are called during an electric supply emergency, or when we expect peak electricity demand during hot, humid weather. While there is no maximum number of Events each year, we try to limit the total to less than 10 Events. Back-to-back events sometimes occur when hot, humid weather is expected a few days in a row.
Most people tell us they don’t notice much of a change in comfort during Events. Many things can affect the temperature inside your home such as the temperature outside, insulation, oven use and more.
Yes. You can opt out of one Event every calendar year (the one-year period that starts January 1 and ends December 31). To opt out of an Event please call 877-789-9883. Opt-outs can be requested in advance or after an Event has already started. Opt-outs scheduled in advance will only count against your one-per-year limit if the Event occurs that day.
For planned HVAC service, please call us at 877-789-9883 to schedule an appointment to remove the AC cycling device. When your HVAC work is complete, call us back and we’ll schedule a time to reconnect the device. There is no charge to disconnect or reconnect the AC Peak Cycling device.
If you need emergency HVAC service, please ask your contractor to set the device aside. Call us at 877-789-9883 to schedule a service appointment to reconnect the device.
Have More Questions?
We are happy to answer any additional questions you have. Call us at the number below Monday – Friday from 8 a.m. – 6 p.m.
Join Other Summer Savings Programs
We have other summer program options to earn rewards for managing your energy use. Compare these programs to see which one is right for you in the link below.
For full details about the AC Peak Cycling Program, please see our Terms & Conditions.