Payment processing and online services will be unavailable from August 24 at 10 p.m. to August 25 at 9:30 a.m. for service and security upgrades.

Payment processing and online services will be unavailable from August 24 at 10 p.m. to August 25 at 9:30 a.m. for service and security upgrades.

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As of: 4:05 PM, 10/21/19

Helping Neighbors Program: Energy Efficiency Assistance

Enjoy the Money-Saving Benefits of Helping Neighbors for Free

If you have a qualifying household income, our Helping Neighbors program can help your family save energy and money while improving the comfort of your home.

Through the program, an expert energy analyst will assess your home’s energy efficiency for free. They’ll then offer to perform free energy upgrades. These may include insulating pipes — even installing free LED bulbs, showerheads and kitchen and bathroom faucet aerators (eligibility determined at the time of your Helping Neighbors appointment - you must receive natural gas service from Consumers Energy to qualify). You’ll also receive tips on how you can save more energy on your own.

To get started, check your eligibility for the Helping Neighbors program, then schedule an appointment today.


We had an excellent experience with Brian! Very thorough, efficient and knowledgeable. We felt very comfortable having him in our home. The program is very beneficial.


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Tell Your Neighbors

Help us spread the word about the Helping Neighbors program. It works best when we build relationships with local organizations within the communities we serve. Please tell your neighbors, landlord and your community organization about our free assessments and cost-saving upgrades to income-qualifying households.

For agencies and community organizations, please call us at 877-448-9433 to request marketing materials or a presentation.

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Helping Renters Too

If you rent your home, you may still qualify for the Helping Neighbors program. If your building has four or fewer connected units and you meet the household income qualifications, ask your landlord to fill out the program consent form, then you’ll be eligible to participate.

If your building has five or more connected units, please tell your property manager about this program and ask them to contact us. We may be able to install energy saving products in all your building’s units for free.

For more information, please call us at 877-448-9433.

Check Your Eligibility

The Helping Neighbors program serves those with a qualifying household income and who live in areas currently served by natural gas or combined natural gas and electric service. You can participate if you live in a single-family home, mobile home, or apartment or condo with four or fewer connected units.

If you live in a multifamily building with five or more connected units, tell your property owner or manager about our Multifamily program or ask them to call us at 877-813-9617 to learn about free assessments and upgrades available for your building. Check out the chart below to see if you qualify.

Get Started with Helping Neighbors and Free Upgrades

If you’re ready for your free assessment and free energy saving upgrades, you can schedule an appointment online. Or call us at 877-448-9433 to get started today.