We're experiencing technical difficulties with our Start/Transfer Service online and through our Call Centers. Please try again online later this evening.

We're experiencing technical difficulties with our Start/Transfer Service online and through our Call Centers. Please try again online later this evening.

We're experiencing technical difficulties with our Start/Transfer Service online and through our Call Centers. Please try again online later this evening.

We're experiencing technical difficulties with our Start/Transfer Service online and through our Call Centers. Please try again online later this evening.

We're currently experiencing technical difficulties with our Payment Balance Reporting both online and through our call center. Please check online again later tonight to see your correct payment balance.

We're currently experiencing technical difficulties with our Payment Balance Reporting both online and through our call center. Please check online again later tonight to see your correct payment balance.

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As of: 7:28 AM, 9/28/20

Helping Neighbors Program: Energy Efficiency Assistance

COVID-19 Alert: Appointments Now Available

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Consumers Energy remains committed to the health and well being of our customers, employees and communities here in Michigan. While we temporarily suspended some of our in-home and onsite energy efficiency programs in March, we are now in the process of re-opening them so we can continue helping you save energy and money. You can be assured your safety will continue to be our priority. Our teams will be following enhanced safety protocols, including maintaining social distancing where possible and wearing face masks when within six feet to others. Some programs will offer virtual or no-contact options to our in-person support. We look forward to working with you.

Enjoy the Money-Saving Benefits of the Helping Neighbors program for Free

If you have a qualifying household income, our Helping Neighbors program can help your family save energy and money while improving the comfort of your home.

Through the program, an expert energy analyst will assess your home’s energy efficiency for free. They’ll then offer to perform free energy upgrades. These may include insulating pipes — installing free LED bulbs, showerheads and kitchen and bathroom faucet aerators (eligibility determined at the time of your Helping Neighbors appointment). You’ll also receive tips on how you can save more energy on your own.

We had an excellent experience with Brian! Very thorough, efficient and knowledgeable. We felt very comfortable having him in our home. The program is very beneficial.

Darcy